CT182 – Principles of Personal Responsibilities and Working in a Business Environment Practice Questions Learning Outcome 1 1. What are the main points in a Contract of Employment? 2. What are the main points of legislation that affect employers and employees? 3. Where can you find information on employment rights and responsibilities both internally and externally? 4. How can representative bodies support the employee? 5. What are the employer responsibilities for equality and
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CU517 Word Processing Software Level 2 Credit value 4 GLH 30 Unit summary This is the ability to use a software application designed for the creation‚ editing and production of largely text-based documents. This unit is about the skills and knowledge required by an IT user to select and use a range of intermediate word processing software tools and techniques to produce documents that are at times non-routine or unfamiliar. Any aspect that is unfamiliar may require support
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Learner Guide EAL Level 3 NVQ Certificate in Business and Administration (QCF) 501/1197/8 EAL Level 3 NVQ Diploma in Business and Administration (QCF) 501/1196/6 EAL-QBAD-LEA-ISSUE: 1 Page 1 of 26 EAL-QBAD3-LEA-1-0710 Contents 1.0 About EAL............................................................................................................................... 3 2.0 Introduction to the Qualification...................................................................................
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Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My
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Unit - Communicate in a Business Environment Learning Outcome 1 - Understand the purpose of planning communication 01.01 - The purpose of being able to communicate with one another is to be able to understand each other for several different reasons. One of the main reasons is‚ if you need help with something or don’t understand how to do something you need to be able to ask somebody else. So being able to understand someone is very important in daily life. Some people may make things sound
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my own progress‚ without immediate or frequent feedback from a teacher or tutor 5. I learn best when: b) I can read material in a textbook‚ look at pictures‚ diagrams and graphs or follow written directions Part 2 – Are you ready to develop your business and administration skills? Question 1: c) I know there are main points of legislation which affect employers and employees‚ but I don’t really know a lot about this subject. Question 2: b) I know a little bit about different methods of communication
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Section 6 – Understand the purpose of improving own performance in a business environment and how to do so 1. Explain the purpose of continuously improving your performance in a business environment. By continuously improving your performance at work‚ you are exceeding your own limitations/performance‚ learning new skills and producing quality work that meets the high standards of your organisation. You are achieving your targets and goals because you are putting more effort into your work
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Describe the different features of telephone systems and how to use them The different features of telephone systems are they allow you to make external phone calls to clients and internal phone calls to fellow colleagues. There are a number of different features of telephone systems such as being able to call transfer to different members of the team by selecting from the telephone that you are transferring to. Voicemail is a feature which allows the person to leave a message for the person they
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Section 2 – Understand the purpose of health‚ safety and security procedures in a business environment 1. Identify employer and employee responsibilities for health‚ safety and security. If possible‚ provide relevant health‚ safety and security policies / documents from your workplace (or place of study) to support your answer. These documents should be annotated to highlight the relevant sections. Employees Responsibilities • Not to interfere with or misuse anything that’s been provided
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such as; job role‚ job title‚ working hours‚ salary‚ holiday‚ etc. The purpose of a contract is to ensure that the employee is aware of what is expected of them. See evidence page 1 for my contract. 1.2 The main points of legislation in a business environment are that the employee and the employers are aware if their rights and responsibilities‚ what the employee should expect from the company and vice versa. Anti discrimination and equality polices outline line rules and expectations of the
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