Business and admin

Describe the different features of telephone systems and how to use them
The different features of telephone systems are they allow you to make external phone calls to clients and internal phone calls to fellow colleagues. There are a number of different features of telephone systems such as being able to call transfer to different members of the team by selecting from the telephone that you are transferring to. Voicemail is a feature which allows the person to leave a message for the person they are trying to call so they can return the call back to them. Another telephone feature is call logging which logs down the number and the time of the call, you then have it on record of the call if. Speed dial is a feature which allows you to assign a number to someone so you don’t have to dial the number again you can just press the name/number assigned to them and it will call there number. Number storage allows you to record all the numbers in the one place under their names which makes it easier as you can just look for the name without having to dial the number. Teleconferencing is a feature of the telephone system which allows a number of different people to all call into the one line and be able to hear each other. Last number dial on the telephone system allows you to call and it will have logged the last number that called the phone and at what time it then gives you the option to press a button which will ring back the last caller. One feature that the telephone system has is hands-free which allows you to talk on the phone and for you to hear the person and them to hear you without having to pick up the phone. Another feature is Call barring is a feature that allows you to stop certain numbers from calling you as they will not be able to get through on the line. Call forwarding is a feature which is where if you are calling a number the call is diverted to another phone but on the same number. Lastly the privacy mode is a feature on the telephone