Organisational Behaviour What Is Organisational Behaviour?
ORGANISATIONAL BEHAVIOUR
What is organisational behaviour?
The study of human behaviour, attitudes and performance within an organisational setting; drawing on theory, methods and principles from such disciplines as psychology, sociology and cultural anthropology to learn about individual, groups and processes.
Three different OB perspectives
Macro-perspective; the big picture
Micro-perspective; the smaller units
Meso-perspective; integration and movement between macro and micros
Three levels of OB
Individuals > groups > organisations
OB as a science
Scientific discipline
Theories and methods can be developed to better understand and explain behaviour
Concerned with predictions and explanations
Fredrick Windsor taylor – four principles of scientific management 1. Using scientific analysis, managers precisely specify every element of an employee’s work which replaces old rule-of-thumb methods (Job Design) 2. Managers select and then train, teach and develop employees, unlike in the past when employees chose their own work and trained themselves (human Resource Management) 3. Managers are responsible for ensuring that all work is done according to their specification (Performance, Monitoring and rewards) 4. There is a division of labour based on expertise; managers manage because of their superior knowledge while employees do what they are best at (the development of management profession)
Human relations school
Elton mayo
Believed that the “work problem” (dissent, disobedience, industrial unrest) was a result of psychological disturbances brought about by the alienating nature of work.
Mayo thought that we can improve employee happiness bby making work more involving and by recognising its social nature.
The hawthorn study
Originally looked at the impact of working environment on productivity e.g. amount of light workers were exposed to during work
By spending so much time around the workers, researchers began to notice
What is organisational behaviour?
The study of human behaviour, attitudes and performance within an organisational setting; drawing on theory, methods and principles from such disciplines as psychology, sociology and cultural anthropology to learn about individual, groups and processes.
Three different OB perspectives
Macro-perspective; the big picture
Micro-perspective; the smaller units
Meso-perspective; integration and movement between macro and micros
Three levels of OB
Individuals > groups > organisations
OB as a science
Scientific discipline
Theories and methods can be developed to better understand and explain behaviour
Concerned with predictions and explanations
Fredrick Windsor taylor – four principles of scientific management 1. Using scientific analysis, managers precisely specify every element of an employee’s work which replaces old rule-of-thumb methods (Job Design) 2. Managers select and then train, teach and develop employees, unlike in the past when employees chose their own work and trained themselves (human Resource Management) 3. Managers are responsible for ensuring that all work is done according to their specification (Performance, Monitoring and rewards) 4. There is a division of labour based on expertise; managers manage because of their superior knowledge while employees do what they are best at (the development of management profession)
Human relations school
Elton mayo
Believed that the “work problem” (dissent, disobedience, industrial unrest) was a result of psychological disturbances brought about by the alienating nature of work.
Mayo thought that we can improve employee happiness bby making work more involving and by recognising its social nature.
The hawthorn study
Originally looked at the impact of working environment on productivity e.g. amount of light workers were exposed to during work
By spending so much time around the workers, researchers began to notice