National Labor Relations Act and Ch.

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Park University (Internet)
MG 420 Labor Relations
Instructor: William R Mueller

Multiple Choice (2 points each)

1.In the United States, the concept that employees are entitled to a voice in the workplace because it is consistent with the fundamental doctrine of our political system is known as:

a.exclusive representative
b.Industrial democracy
c.Participative management
d.Critical industrial relations
Ch. 1, p. 9

2.Which of the following is not considered an argument for treating employees as “more” than simply another commodity that can be bought and sold in the labor market:

a.Most modern workers are completely dependent upon jobs, not property, in determining the quality of their life b.Working adults spend a considerable proportion of their life at work and hence work provides an important social setting that greatly influence quality of life c.When workers agree to supply their labor in exchange for pay and benefits, they are freely choosing to follow management’s directives. d.Workers have feelings and free will that can, if they wish, interfere with the quantity and quality of work they perform

Ch. 1, p. 7

3.From a business perspective, the poor working conditions endured by workers in the early part of U.S. industrialization were problematic because:

a.Workers should have better lives than that
b.Workers were willing to put up with anything to keep a job, thus turnover rates were too low c.Workers lacked purchasing power which kept product demand artificially low d.The government threatened to impose minimum wage and working conditions laws

Ch. 2, p. 30

4.Many labor supporters, including major labor unions throughout the U.S., are advocating for the Employee Free Choice Act, which would change the process of unionization to make it easier for workers to form and join unions. This is best described as an example of:

a.The shock effect
b.A labor movement
c.A socialist movement
d.Workplace governance

Ch. 2, p. 55

5.The concept of exclusive representation was intended to protect workers from the influence or dominance of:

a.Competing unions.
b.Company dominated unions.
c.Unscrupulous union leaders.
d.Worker infighting.

Ch. 4, p. 122

6.The Wagner Act explicitly establishes ________________ when a union has the support of a majority of a group of employees.

a. arbitration
b. employee voice
c. exclusive representation
d. mutual aid

Ch. 4, p. 122

7.When workers protest wages, hours and/or working conditions by refusing to work or to leave the shop/plant floor it is known as a:

a. sit down strike
b. general strike
c. secondary boycott
d. suffrage protest

Ch. 3, p. 91

8.Today private sector union density is around:

a. 50 percent
b. 20 percent
c.10 percent
d.65 percent
Ch. 3, p. 101

9.Interpreting, applying and resolving conflicts that arise under a union contract is called:

a.Contract negotiations
b.Past practice
d.Contract administration

Ch. 9, p. 302

10.The final step in a typical union grievance procedure is appealing to ____________________.

a.a mediator
b.the regional office
c.binding arbitration
d.the Supreme Court

Ch. 9, p. 306

11.If a union makes a request to an employer for the names and addresses of employees eligible to vote in the union election:

a.The employer can refuse to provide the list on the grounds that it must protect the privacy of its employees. b.Employees can request that their information be withheld from the union. c.The employer must turn the information over to the union within 7 days. d.The employer can petition to the NLRB for an injunction to gain permission to withhold the information.

Ch. 6, p. 210-211

12.The process of producing a legally binding, written contract that specifies wages, benefits, layoff policies, grievance procedures, etc. is...
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