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    Chapter 2

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    satisfaction affects employees behavior Emotion in the work place Influence everything OB theories assume that thoughts and actions are governed exclusively by “logical thinking”  Cognition Attitude‚ decisions and behaviors are affected by both Cognition and Emotions Emotions: Physiological‚ behavioral‚ psychological experience towards an object‚ person or event that create a state of readiness Emotions are directed towards someone or something Emotions are experience that represent changes

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    The Life of Steve Wynn

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    than to serve and obey them. — David Hume Emotions and Moods After reading this chapter‚ you should be able to: 1 2 3 4 Differentiate emotions from moods. Discuss the different aspects of emotions. Identify the sources of emotions and moods. Describe external constraints on emotions. 5 6 7 Discuss the impact emotional labor has on employees. Discuss the case for and the case against emotional intelligence. Apply concepts on emotions and moods to OB issues. L E A R N I N G 258

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    Emotions are personal experiences that are hard wired into every single human being on the planet. Yet‚ somehow people seem to have little control over them. After studying all the different kinds of emotions people can feel‚ I did a three day inventory of the emotions I experienced. In this paper‚ I will discuss how hard or easy it is to identify emotions and the methods I used to identify my emotions. I will analyze the types of emotions I felt and whether they were primary or secondary. Were they

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    Business Reflection

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    Attitudes and Emotions Influencing Behaviors Sarah feels that employee attitudes and emotions can definitely play a role in influencing behaviors in the workplace.   An employee displaying positive attitudes and emotions shares the feelings of a positive attitude with his/her co-workers.   The coined expression “one bad apple spoils the bunch’ applies when an employee displays a negative or bad attitude or even an attitude that does not coincide with the already established organizational culture

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    yanlaam

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    Do we need to hide our emotions in this modern world? Hi‚ everybody‚ I am Eunice Lai. Today‚ I would like to share my opinion about the topic “Do we need to hide our emotions in this modern world?” I think that whether we need to hide our emotions was depend on different situations. I’d like to focus on three situations: working area‚ get along with friends and get along with family. First of all‚ I think that we should hide our emotion when working‚ especially working in hospitality industry

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    Assignment

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    poetry should be impersonal and free itself from Romantic practices‚ ‘the progress of an author is a continual self-sacrifice‚ a continual extinction of personality’. He sees that in this depersonalization‚ the art approaches science. For Eliot‚ emotions in poetry must be depersonalized. Artistic self-effacement is essential for great artistic work. He opposed Coleridge who says that a worth of a poet is judged by his personal impressions and feelings. Eliot says that impressionism is not a safe

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    Interpersonal Speech

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    My Emotions and I‚ Emotions‚ at times I can not help feel that they can be caused by others. On the surface‚ if you witness a person’s reaction to a message received from another person‚ depending on the content of the message it can incite feelings of happiness or sadness causing one to believe what they just witnessed was a form of cause and affect. However‚ I believe this is not true because ones reaction to a message may be influenced by the content of it‚ but the emotions displayed because

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    Emotional dissonance

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    Ha¨rtel‚ C.E. (2002)‚ Managing Emotions in the Workplace‚ Sharpe‚ Armonk‚ NY. Baumeister‚ R.F.‚ Bratslavsky‚ E.‚ Muraven‚ M. and Tice‚ D.M. (1998)‚ “Ego depletion: is the active self a limited resource?”‚ Journal of Personality and Social Psychology‚ Vol pp. 1252-65. Bono‚ J.E. and Vey‚ M.A. (2005)‚ “Toward understanding emotional management at work: a quantitative review of emotional labour research”‚ in Ha¨rtel‚ C.E.J.‚ Zerbe‚ W Boss‚ A.D. and Sims‚ H.P. (2008)‚ “Using emotion regulation and self-leadership

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    Organizational behavior

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    Teeya Clarke OB Chapt. 4 Review November 6‚ 2013 1. What is the difference between emotions and moods? What are the basic emotions and moods? Emotions are feelings directed towards someone‚ while moods are less emotions that rise without specific reasoning. Basic emotions varies by culture‚ but are wonder‚ love‚ hatred‚ desire‚ joy and sadness 2. Are emotions rational? What functions do they serve? Emotions are critical to rational thinking‚ and they require thinking in order for people to

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    Emotional Intelligence

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    control and evaluate emotions. Approaches: Self-awareness -Knowing our own emotions : - feelings‚ values and goals etc Self-management -Managing our own emotions:- Managing your time-energy-work‚ Avoid unwanted addictive behaviour‚ Mood management‚ dealing with stress‚ emotion etc Self-motivation - Motivating ourselves :-taking initiative‚ inspiriting others‚ creative‚ persistent and commitment Social awareness (empathy)- Recognizing other’s emotions :-active listening

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