Emotional intelligence (EI) refers to the ability to perceive, control and evaluate emotions.
Self-awareness -Knowing our own emotions : - feelings, values and goals etc
Self-management -Managing our own emotions:- Managing your time-energy-work, Avoid unwanted addictive behaviour, Mood management, dealing with stress, emotion etc
Self-motivation - Motivating ourselves :-taking initiative, inspiriting others, creative, persistent and commitment
Social awareness (empathy)- Recognizing other’s emotions :-active listening, understanding others point of view, reading non-verbal cues
Social skills - Handling relationships :-Maintain close relationships, Motivating others, Leading others, Developing others, Confronting others, Collaborating with others
Emotion perception : identify one’s own emotional experiences, emotional experiences of others, and value attributed to objects Emotional assimilation : know how to use emotion to help shape judgment and behavior. Hence emotion influencing information processing Emotion understanding : rich emotion knowledge base such as cause, bodily sensation, expressive modes and how the emotion functions inter personally Emotion regulation : monitor and manage emotion in self and others to produce the desired out come in a given situation
IQ is mostly determined by genetics and so it can not be changed drastically. But EQ is mostly learned and people can