Qcf Level 3 Unit 1 Questions And Answers
Unit 01 Principals of communication in adult social care settings
1
Understand why effective communication is important in adult social care settings
1.1
Identify different reasons why people communicate
People communicate to express needs and emotions. We can share ideas and information through communication as well as discuss opinions and experiences. Communication does not necessarily have to be verbal.
1.2
Explain how effective communication affects all aspects of working in adult social care settings
Patients require effective communication to ensure that their individual needs are met. If you do not have effective communication, the patient may misinterpret what you are asking and the response you receive may be invalid and effect the care you give and how they therefore understand any plans put in place
2
Understand how to meet the communication and language needs, wishes and …show more content…
They may also incorporate hand guestures or chance the tone/pitch of their voice. Cultural differences should also be taken into consideration. For example, Gateshead has a large Jewish community. Touch, unless medically necessary, between members of the opposite sex, is not allowed.
3.2
Identify barriers to effective communication.
I have found that sometimes, a patients dialect/accent/language makes for barriers in communicating. Also, if a patient has a disability, ie, suffered a stroke, this can mean that it is difficult to understand verbal communication. This is made more difficult if I have not had a double appointment slot booked for this patient. They may feel rushed. Occasionally, I have patients who, as part of religious beliefs, wear burkas. This can be a barrier to effective communication as I am unable to see facial gestures, and speech can be slightly muffled.
3.3
Explain how to overcome barriers to
1
Understand why effective communication is important in adult social care settings
1.1
Identify different reasons why people communicate
People communicate to express needs and emotions. We can share ideas and information through communication as well as discuss opinions and experiences. Communication does not necessarily have to be verbal.
1.2
Explain how effective communication affects all aspects of working in adult social care settings
Patients require effective communication to ensure that their individual needs are met. If you do not have effective communication, the patient may misinterpret what you are asking and the response you receive may be invalid and effect the care you give and how they therefore understand any plans put in place
2
Understand how to meet the communication and language needs, wishes and …show more content…
They may also incorporate hand guestures or chance the tone/pitch of their voice. Cultural differences should also be taken into consideration. For example, Gateshead has a large Jewish community. Touch, unless medically necessary, between members of the opposite sex, is not allowed.
3.2
Identify barriers to effective communication.
I have found that sometimes, a patients dialect/accent/language makes for barriers in communicating. Also, if a patient has a disability, ie, suffered a stroke, this can mean that it is difficult to understand verbal communication. This is made more difficult if I have not had a double appointment slot booked for this patient. They may feel rushed. Occasionally, I have patients who, as part of religious beliefs, wear burkas. This can be a barrier to effective communication as I am unable to see facial gestures, and speech can be slightly muffled.
3.3
Explain how to overcome barriers to