Understand why communication is important in the work setting
SHC 21
1. Understand why communication is important in the work setting.
1.1 We use communication to express out thoughts and ideas eg. To share emotions such as frustration or happiness, to notify other if we need help or are in danger.
1.2 Having an effective communication system in place helps to keep the class running smoothly, besides communication and interaction with the children, having an effective dialogue with regards to an individuals welfare and progress between colleagues is important and helps to prevent errors in information transfer. All this helps towards creating an environment, in which children feel secure and confident to learn, explore and try new things.
Not having an effective system in place can lead to emotional distress for the child due to a lack of understanding. It could also introduce the possibilities of errors in information transfer.
1.3 Observing an individuals reaction such as body language, facial expressions, pitch and tone of an individuals voice can help you to draw a complete picture of a situation. These things will help you to assess how the individual is feeling about what has been said eg. Whether they are frustrated or confused, if they understand the instruction given to them.
Looking deeper, by observing a child’s body language, we are able to gain a clearer indication that we have been understood ie. That the individuals understanding and response match our intention.
2. Be able to meet the communication and language needs, wishes and preferences of individuals.
2.1 Checking in the information files of a given individual or check with the teacher. If there is no information readily available, speaking directly to the child to assess their needs and preferences.
2.2 There are various communication methods that can be used, depending on the child’s preference eg. A child with a hearing impairment might prefer sign language or to lip-read.
2.3 Should after several attempts using
1. Understand why communication is important in the work setting.
1.1 We use communication to express out thoughts and ideas eg. To share emotions such as frustration or happiness, to notify other if we need help or are in danger.
1.2 Having an effective communication system in place helps to keep the class running smoothly, besides communication and interaction with the children, having an effective dialogue with regards to an individuals welfare and progress between colleagues is important and helps to prevent errors in information transfer. All this helps towards creating an environment, in which children feel secure and confident to learn, explore and try new things.
Not having an effective system in place can lead to emotional distress for the child due to a lack of understanding. It could also introduce the possibilities of errors in information transfer.
1.3 Observing an individuals reaction such as body language, facial expressions, pitch and tone of an individuals voice can help you to draw a complete picture of a situation. These things will help you to assess how the individual is feeling about what has been said eg. Whether they are frustrated or confused, if they understand the instruction given to them.
Looking deeper, by observing a child’s body language, we are able to gain a clearer indication that we have been understood ie. That the individuals understanding and response match our intention.
2. Be able to meet the communication and language needs, wishes and preferences of individuals.
2.1 Checking in the information files of a given individual or check with the teacher. If there is no information readily available, speaking directly to the child to assess their needs and preferences.
2.2 There are various communication methods that can be used, depending on the child’s preference eg. A child with a hearing impairment might prefer sign language or to lip-read.
2.3 Should after several attempts using