Promoting Communication in Health
Unit 4222-301 Promote communication in health, social care or children’s and young people’s settings (SHC31)
Outcome 1 understand why effective communication is important in the work setting
1. Communication is the most important part to understanding and being understood. It is vital for our survival and used in every day of our lives, from the moment we are born. Talking, shouting, crying, reading, writing, seeing, listening, using body language, expressions (e.g. smiling, frowning), gestures and signs are just some of the means by which we communicate.
We communicate with each other to try and reach our goals in life, whether physical or emotional. Communication allows us to convey information, thoughts, moods (e.g. happiness, sadness, and anger), needs, choices. Human beings have a basic need to relate to each other and effectively expressing themselves through communication, in all its forms, is the way in which this is achieved.
In our work setting, it enables us to build up and maintain relationships with everyone including people we support and work colleagues, families of people we support, professionals such as doctors, dentists, opticians, therapists, and the community at large. It is important for communications in the work place for people we support so we care get the best duty of care and understand what their needs are and what then need. Communicating with the people we support gives us information on how they wish to live their lives, how they are, physically and emotionally, and what is required for their health, well-being and contentment. The communication of this to colleagues and appropriate professionals can bring about the fulfillment of these needs and wishes.
2. Communication affects relationships in the work setting in lots of ways e.g. communication between colleges and with their manager also service users and their family and professionals such as. Doctors, dentists, opticians, therapists.
Useful communication is a shared
Outcome 1 understand why effective communication is important in the work setting
1. Communication is the most important part to understanding and being understood. It is vital for our survival and used in every day of our lives, from the moment we are born. Talking, shouting, crying, reading, writing, seeing, listening, using body language, expressions (e.g. smiling, frowning), gestures and signs are just some of the means by which we communicate.
We communicate with each other to try and reach our goals in life, whether physical or emotional. Communication allows us to convey information, thoughts, moods (e.g. happiness, sadness, and anger), needs, choices. Human beings have a basic need to relate to each other and effectively expressing themselves through communication, in all its forms, is the way in which this is achieved.
In our work setting, it enables us to build up and maintain relationships with everyone including people we support and work colleagues, families of people we support, professionals such as doctors, dentists, opticians, therapists, and the community at large. It is important for communications in the work place for people we support so we care get the best duty of care and understand what their needs are and what then need. Communicating with the people we support gives us information on how they wish to live their lives, how they are, physically and emotionally, and what is required for their health, well-being and contentment. The communication of this to colleagues and appropriate professionals can bring about the fulfillment of these needs and wishes.
2. Communication affects relationships in the work setting in lots of ways e.g. communication between colleges and with their manager also service users and their family and professionals such as. Doctors, dentists, opticians, therapists.
Useful communication is a shared