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Unit 201 Health And Social Care Issue Analysis

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Unit 201 Health And Social Care Issue Analysis
Communication in health, social care and young people’s settings. Unit 201.

People communicate as a tool to survive, to make their wants and needs become apparent to others. Communication is needed in various situations such as fear, hunger, pain, discomfort, happiness and sorrow.
Effective communication is needed in all aspects of my work because I work in an E.M.I Nursing Home. There are many different levels of communication needed throughout the home depending on severity of dementure, For example some may suffer from extreme anxiety and can become violent if spooked or misunderstood in any way. Communication should be slow, methodical and actions explained clearly at all times. Some patients may be hard of hearing you would speak slowly and clearly facing them at all times using gestures and body language. There is also language barriers as I am English so I need to speak some Welsh as patients sometimes revert to their first spoken language. We also have a patient who reverts to German occasionally.
It is very important to observe an individual’s reactions while communicating with them because depending on their severity of dimenture their communication skills will be impaired, a dimenture sufferers cognitive skills may decline to the point where the patient
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Her physical health is fine but her speech and cognitive skills have detereated quite badly. AJ’s first language is Welsh but can speak and understand English at times. AJ often makes conversation not making any sense flitting between English and Welsh and no clear sentences made. The easiest way to see what she is communicating is to watch her facial expressions and body actions. AJ is a very gentle loving woman who often makes her way over to you for a hug. She is generally quite happy and content in her day to day life and will often make hand gestures to illustrate she would like a drink or

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