SHC 33 Understand the importance of diversity‚ equality and inclusion. 1.1 Explain what is meant by : Diversity Diversity is individual differences between two or more people; we are all different from each other. This is where “The Unique child” highlighted in the EYFS comes in. Our differences include family background‚ age‚ gender‚ ethnic origin‚ physical abilities‚ qualities‚ appearance‚ nationality‚ sexual orientation‚ educational background and marital status. (The unique child” Penny
Premium Discrimination
communication chasm! Close relationships are ideal for investigating and understanding adult emotional experiences; this essay will examine two of the many theories of relationship through the context of a fictional role play scenario‚ highlighting how a therapist could utilize these theories in the process of couple counselling. The couple‚ Jane and John were brought together in role-play and are in a fiction marriage. John had insisted on attending couple counselling in a bid to save the relationship
Premium Fiction English-language films Gender
UNIT SHC 31 Promote communication in health‚ social care or children’s and young people’s settings Please refer to unit assessment criteria when answering these questions. Identify the different reasons why people communicate (1.1) People communicate‚ basically‚ to express themselves‚ feelings‚ opinions‚ wishes‚ needs. In care environment a particularly good communication within the staff is essential to give a good standard of service and at the same time the communication between the
Premium Communication Nonverbal communication
wife Elizabeth Boyle. It was originally published in 1595 and loosely follows the Petrarchan sonnet model. Petrarch wrote his sonnets about women that he would never be able to obtain‚ while Spenser wrote about a single woman whom he did marry. Sonnet 34 appears to describe a break in Spenser’s relationship with Elizabeth; it seems like they had a fight and Spenser is biding his time until she forgives him. Spenser uses the analogy of a ship losing its way during a storm to convey the separation between
Premium Ursa Major Artemis Bear
Describe how to respond to complaints. Dealing with a complaint I would follow the step by step list to respond to a complaint effectively and be professional‚ if a parent arrived in the nursery with a complaint as a practitioner I would establish if this is something I could deal with personally‚ if it is we could deal with it there and then if not then I would inform the senior member of staff within the room about the situation (depending on how serious the complaint is) (if a serious complaint)
Premium Complaint Pleading
practise Lee McHugh DH3N 34 Introduction This essay will discuss the “modern family Structures” within society and explore the lack of any “normal” or standard family. Using existing sociology perspectives this essay will further discuss modern behaviours‚ experiences and life chances within a specific family unit and how they fit the existing theories. Finaly the author will evaluate the usefulness if any of these theories and how they can be used in a coherent
Premium Family Sociology
Customer complaint behaviour towards hotel restaurant services Vincent C.S. Heung‚ Terry Lam Article information: To cite this document: Vincent C.S. Heung‚ Terry Lam‚ (2003)‚"Customer complaint behaviour towards hotel restaurant services"‚ International Journal of Contemporary Hospitality Management‚ Vol. 15 Iss: 5 pp. 283 - 289 Permanent link to this document: http://dx.doi.org/10.1108/09596110310482209 Downloaded on: 07-11-2012 References: This document contains references to 34 other documents
Premium Demographics Complaint Pleading
SHC 33 - Promote equality and inclusion in health‚ social care or children’s and young people’s settings Task 1a – Explain what is meant by Diversity‚ Equality and Inclusion. Diversity Diversity is about recognising that everyone is different in a variety of visible and non-visible ways. It is about creating a culture and practices that recognise‚ respect and value difference. It is about harnessing this potential to create a productive environment in which the equally diverse needs of the customer/client
Premium Discrimination
SHC 32 1.1 1 There are many different duties and responsibilities in my workplace. As a professional nursery nurse practitioner my main duties and responsibilities include; Effective communication with team members and other professionals from other agencies. Accountability and responsibility in the workforce. Respect safeguarding and confidentiality policies that are put in place to protect both staff‚ children‚ careers etc. Commitment and dedication to meet the needs of the children and
Premium National Vocational Qualification National Occupational Standards Developmental psychology
learner’s communication and language needs by reading the care plan for the individual by looking in their file‚ which is electronically stored‚ and password protected for data protection. also I would speak to my colleagues to see how the best was to approach the learner or how he would like to be called or talked to or even give the family members a call if they where
Premium Communication Nonverbal communication Graphic communication