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QCF SHC 31

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QCF SHC 31
Candidate Name: Andy Reed
OCR No: Location: College

Assessment method key: PD =professional discussion, EPA = examination of project or assignment, EP = examination of product, QC = questioning of candidate, O =observation of candidate, EWA = examination of written answers to questions, RPL = recognition of prior learning, EPS = examination of personal statement, ECH = examination of case history, EWT = examination of witness testimony.

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Communication is not only the most important thing but also essential when working with young adults with learning difficulties, also working together you can create a happy environment for you and them. Another important factor why people need to communicate is to express needs and feelings, a learner will communicate to staff by talking, crying or even using facial expressions to show negative/positive feelings. The staff will need to give the learners instructions so they can understand why certain situations could arise i.e. fire drill then they will know what to do and where to go.

In order to work effectively with the learners and their families, it is essential to establish good relationships with a range of people. Relationships and communication skills go hand in hand. People who have good communication skills are likely to have a strong relationship with the learners, parents and other adults. This is because relationships are influenced by the body language, facial expression and ways in which others listen and talk to you that are the way they communicate.

I would establish a learner’s communication and language needs by reading the care plan for the individual by looking in their file, which is electronically stored, and password protected for data protection. also I would speak to my colleagues to see how the best was to approach the learner or how he would like to be called or talked to or even give the family members a call if they where

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