communication chasm! Close relationships are ideal for investigating and understanding adult emotional experiences; this essay will examine two of the many theories of relationship through the context of a fictional role play scenario‚ highlighting how a therapist could utilize these theories in the process of couple counselling. The couple‚ Jane and John were brought together in role-play and are in a fiction marriage. John had insisted on attending couple counselling in a bid to save the relationship
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SHC 33: Promote Equality and Inclusion 1.1 Diversity is the differences between individuals and groups when looking at gender‚ cultural and religious beliefs‚ disabilities‚ sexual preferences and appearance. Diversity brings strength to society‚ but unfortunately it is often seen as a problem. Equality is ensuring individuals or groups of individuals are treated fairly and no less favourably‚ specific to their needs‚ which include things such as race‚ gender‚ age‚ disabilities etc. Promoting
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24. Some people think that the profession of a teacher is important and noble. While others suppose it has lost its positions and it`s not as respected as it used to be. For centuries the profession of teacher has been considered as important and noble‚ because these people bring us up. However‚ other people think this profession has lost its positions and respect nowadays. Who is right? In my opinion‚ teacher’s profession may be disrespected by teachers themselves because their life is inevitably
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SHC 33 - Promote equality and inclusion in health‚ social care or children’s and young people’s settings Task 1a – Explain what is meant by Diversity‚ Equality and Inclusion. Diversity Diversity is about recognising that everyone is different in a variety of visible and non-visible ways. It is about creating a culture and practices that recognise‚ respect and value difference. It is about harnessing this potential to create a productive environment in which the equally diverse needs of the customer/client
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Evidence Recording Sheet Unit: SHC34 Evidence Ref:……………………………… Candidate Name: Assessor Name Observed by your assessor (O) Personal Statement (EPS) Product Evidence (EP) Professional Discussion (PD) Seen by Witness (EWT) Case History (ECH) Questioning (QC) APEL/RPL | |
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R/601/1436 – SHC34 Principles for implementing duty of care in Health‚ social care or children’s and young people setting 1. Understand how duty of care contributes to safe practise 1.1Explain what it means to have duty of care in own work role I would say I work in a therapeutic child residential home‚ and my duties are to care for young girls who have been placed into the care system and I will be given the role of link worker to one of those young girls placed at Cornerways. To promote to the
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SHC: 22: introduction to personal development in health‚ social care or children’s and young people’s setting. 1.1: describe the duties and responsibilities of your own role. In the morning one of my first duty is to greet the children and parents and ask them how they are‚ this is because‚ they will feel welcome in the setting and happy to be seen again. Then I sit down on one of the activity tables where the children are playing‚ and communicate with them about what they are doing‚ this
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Customer Complaints: A Gift in Disguise Werner‚ John. ASQ Six Sigma Forum Magazine12.3 (May 2013): 28-30. Abstract (summary) Improving the complaint management process is important for any organization‚ and the rewards for establishing an effective process are substantial and well worth the effort. When customers experience a problem with a product or service‚ some will complain to the front-line personnel. Most organizations do not have a complaint tab or button on their home page or on their
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International Journal of Contemporary Hospitality Management Emerald Article: Customer complaint behaviour towards hotel restaurant services Vincent C.S. Heung‚ Terry Lam Article information: To cite this document: Vincent C.S. Heung‚ Terry Lam‚ (2003)‚"Customer complaint behaviour towards hotel restaurant services"‚ International Journal of Contemporary Hospitality Management‚ Vol. 15 Iss: 5 pp. 283 - 289 Permanent link to this document: http://dx.doi.org/10.1108/09596110310482209 Downloaded
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Promote Communication in Health‚ Social care UNIT SHC 31 1. Identify the different reasons people communicate Communication can be in the way of telephone‚ written notes‚ email alerts‚ text messages and vocal People communicate for many reasons‚ but I guess the main reasons are to get what we want‚ to refuse things we don’t‚ to give information or to find information and importantly to interact socially. We communicate to show pain‚ to show our emotions and express our feelings. We can
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