Several people have been instrumental in allow this project to be completed. We would like to thank specially Sir Ahmed Fareed who taught us core concepts of Human resource management assigned us this project to let us test our understanding , without his encouragement we would not have been able to complete this project .we would also like to thank our parents ,who were the initial instigator and early on provided advice and encouragement , and our friends who worked and generously shared their views , ideas and data with us.
TABLE OF CONTENTS
INTRODUCTION OF PEARL CONTINENTAL2
PEARL CONTINENTAL" HOTEL2.1
PEARL CONTINENTAL - AN OVERVIEW3
BASIC FUNCTIONS OF HUMAN RESOURCE DEPARTMENT4
IMPORTANCE OF HUMAN RESOURCE DEPARTMENT4.1
FUNCTIONS OF HUMAN RESOURCE DEPARTMENT FOR THE NEED OF APPOINTMENT4.2
METHOD USED FOR JOB EVALUATION5.3
SOURCES OF EMPLOYMENT6
RECRUITMENT AND SELECTION7
THE NEED OF THE RECRUITMENT7.1
FINAL INTERVIEW AND NEGOTIATIONS7.3
TRAINING AND DEVELOPMENT8
METHODS OF TRAINING AND DEVELOPMENT8.2
PERFORMANCE APPRAISAL SYSTEM9
PERFORMANCE AND DEVELOPMENT REVIEW FORM (P&DRF):9.1
FEATURES OF COMPENSATION SYSTEM AND SOCIAL SERVICES10.1
LABOUR UNION IN PC11.1
This project is related to Human resource management. Main objective of this project was to visit an organization and conduct an interview from the HR manager and ask him about their HRM strategies, plans and processes and then relate the answers with the basic concepts of HR in our course. The organization we selected for this purpose was PEARL CONTINENTAL HOTEL.
We got all the information about their HR system through the interview. We prepared a questionnaire based on 25 questions like, what is the recruitment and selection procedure of the pearl continental. What are their HR strategies? What facilities they are providing to their employees? What are there work force factors? How they provide training and development programs to their employees? How they provide orientation to the new employees? What is the promotion policy of pearl continental? What is the performance appraisal system?
In this project we have mentioned all the information about the Human recourse management systems of Pearl Continental Hotel of Lahore.
INTRODUCTION OF PEARL CONTINENTAL
Everybody is familiar with the name of Pearl Continental. It has a well known and established position in the hotel industry.
Presently, Hashwani’s or Hashoo Group owns it. This group has maintained and improved the position of Pearl Continental. Initially, Pearl Continental was started with a title of PSL (Pakistan Service Limited). An organization named as Intercontinental, which was consisted of PIA & Intercontinental group. At that time, Hashoo Group had a major share in International Group and so they played an influential role for the betterment of Pakistan Services Limited (PSL) Intercontinental management was given with this opportunity to operate this hotel (PSL) on contract basis. In 1967, Intercontinental was offered with this contract to manage the business of this hotel.
“We’ll open the doors; you’ll see what’s in store.” We feel pride in making efforts to position Pakistan in the forefront of the International...