Employee Satisfaction Proposal

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New Generation University College

Faculty of Business Administration

Department of Human Resource Management and Leadership
Title
RECRUITMENT AND SELECTION; THE CASE STUDY OF DAHABSHIL MONEY TRANSFER AND BANK, SOMALILAND

A RESEARCH PROPOSAL SUBMITTED IN PARTIAL FULFILLMENT OF THE REQIUREMENT FOR BACHELOR DEGREE OF HUMAN RESOURCE MANAGEMENT AND LEADERSHIP (HRM&L)

Supervisor: - Muhiyadin

Prepared by: - Zamzam
ID: - xxxx/2010
MARCH, 2013

DEDICATION

I dedicate the entire work to God Almighty, for taking care of my life throughout my education, and to my dear parents, brothers and sisters for her advice and support towards my success in education, as well as to my university lecturers specially my supervisor: Mr. Mohiyadin for their prayers, Finally to my colleges for their support and encouragement.

ACKNOWLEDGEMENT

It is gratifying to express my indebtedness to some individuals who rendered me notable assistance to bring my project work to a successful completion. I also register my profound and heartfelt gratitude to my project supervisor Mr. Mohiyadin, who facilitate and supervised the script by offering countless suggestions, guidelines and constructive criticisms. His pieces of advice, corrections and encouragement contributed momentously to the success of this work. My special gratitude goes to the Operations Manager, Dahabshil Money transfer and Bank for the moral support and encouragement and all the relations who provided me with relevant materials and information needed for this work. Furthermore, I appreciate the assistance offered by staff of Dahabshil Bank for their patience and their assistance in data collection. Finally, I am grateful to all respondents for their cooperation.

ABSTRACT

The purpose of this study was to assess the effectiveness of the recruitment and selection practices and procedures of Dahabshil Money transfer Bank, Somaliland. It was to find out the recruitment and selection practices of Dahabshil Bank, the effectiveness of the recruitment and selection practices of Dahabshil Bank, the challenges associated with the recruitment and selection practices of Dahabshil Bank and ways to help improve human resource planning and development. The study obtained information from one hundred (60) respondents from staff of Dahabshil Bank in Somaliland through the use of questionnaires. The results indicated that, advertising of job vacancies and employee referrals are mostly the mode for recruiting potential employees, it was also realized that the method used in the recruiting and selection process was very effective and moreover helped improve employee performance, the study revealed that the selecting and recruitment process are also characterized with lots of challenges. Among the recommendations made were that potential employees should all be treated fairly in the recruitment and selection process, more so employees must be appraised constantly to ensure that they improve upon their performance.

TABLE OF CONTENTS
Title Page
ACKNOWLEDGEMENT……………………………………………………………….. I
ABSTRACT………………………………………………………………….................. II
TABLE OF CONTENTS………………………………………………………………...III
1. INTRODUCTION……………………………………………………………………...1
1.1. BACKGROUND OF THE STUDY………………………………….........................1
1.2. STATEMENT OF THE PROBLEM…………………………....................................3 1.3. OBJECTIVES OF THE STUDY………………………………………………………........3 1.4. RESEARCH QUESTIONS……………………………....…………………………………3 1.5. SIGNIFICANCE OF THE STUDY……………………………………………….................4 1.6 AREA AND SCOPE OF THE STUDY…………………………………….………..4

1.7. LIMITATIONS………………………………………………………………………4

1.8. METHEDOLOGY…………………………………………………………….…….5

1.9. ORGANIZATION OF THE STUDY……………………………………………….5...
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