Hr Evolving Role in Organisation

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A Survey Report by the Society for Human Resource Management

HR’s Evolving Role in Organizations and Its Impact on Business Strategy Linking Critical HR Functions to Organizational Success

Project team Project leader: Project contributors: Amanda Benedict, M.A., survey research specialist Nancy R. Lockwood, M.A., SPHR, GPHR, manager, HR Content Program Evren Esen, manager, Survey Program Steve Williams, Ph.D., SPHR, director, Research

External reviewers and contributors: SHRM Organizational Development Special Expertise Panel: Libby Anderson, M.S., SPHR, Fernán R. Cepero, PHR, Tom Darrow, Nancy Gerhardt Davies, Ernest Gundling, Charity Hughes, MSOD, SPHR, John Lewison, SPHR, Colleen Mills, Ph.D., Ken Moore, Maggie Romance, SPHR, Trellis Usher-Mays, Bill Young, SPHR HR Consulting/Outsourcing Special Expertise Panel: Franchette Z. Richards, GPHR, GMS, CRP Copy Editing: Design: Production: Katya Scanlan, copy editor Shirley Raybuck, graphic designer Bonnie Claggett, production traffic coordinator

This report is published by the Society for Human Resource Management (SHRM). All content is for informational purposes only and is not to be construed as a guaranteed outcome. The Society for Human Resource Management cannot accept responsibility for any errors or omissions or any liability resulting from the use or misuse of any such information. © 2008 Society for Human Resource Management. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the Society for Human Resource Management, 1800 Duke Street, Alexandria, VA 22314, USA.

For more information, please contact: SHRM Research Department 1800 Duke Street, Alexandria, VA 22314, USA Phone: (703) 548-3440 Fax: (703) 535-6432 Web: www.shrm.org/research 08-0280

HR’s Evolving Role in Organizations and Its Impact on Business Strategy A Survey Report by the Society for Human Resource Management May 2008

Contents About This Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About SHRM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Key Findings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Survey Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Critical HR Functional Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 HR Responsibility Sourcing . . . ....
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