Southwood School

Topics: Human resource management, Recruitment, Selection methods Pages: 33 (8034 words) Published: November 29, 2011

Southwood School: A Case Study in Recruitment and Selection
By Fiona L. Robson

Project team Author: SHRM project contributor: External contributor: Editor: Design: Fiona L. Robson Bill Schaefer, SPHR Nancy A. Woolever, SPHR Sharon H. Leonard Courtney J. Cornelius, copy editor Terry Biddle, graphic designer

© 2008 Society for Human Resource Management. Fiona L. Robson Note to Hr faculty and instructors: SHRM cases and modules are intended for use in HR classrooms at universities. Teaching notes are included with each. While our current intent is to make the materials available without charge, we reserve the right to impose charges should we deem it necessary to support the program. However, currently, these resources are available free of charge to all. Please duplicate only the number of copies needed, one for each student in the class. For more information, please contact: SHRM Academic Initiatives 1800 Duke Street, Alexandria, VA 22314, USA Phone: (800) 283-7476 Fax: (703) 535-6432 Web: 08-0768

Southwood School: A Case Study in Recruitment and Selection

recrUItmeNt aND SeLectIoN caSe StUDY Teaching Notes This case study has been developed to provide resources to promote learning and understanding in the area of recruitment and selection. Purpose This case will help students understand the complexities involved in effective recruitment and selection. This fictionalized case study is based on a real organization. Although based in an educational institution, many of the issues are the same across different countries and sectors. The author of this case study was the HR Manager in the organization. Setting Industry: Size: Staff Size:

UK public sector, education (a mixed comprehensive secondary school). The annual revenue of the organization is more than £1 million, but it is a government-funded, nonprofit organization. 120 employees (80 teaching and 40 non-teaching).

Student Body: More than 800 students aged 13-18. Learning Objectives By the end of this case, students will learn to:  

Articulate why recruitment and selection is important to organizations. Explain the importance of equal opportunity and how this should be emphasized throughout training for employees involved in recruitment and selection. Appreciate the need for appropriate selection activities and how to design programs accordingly. Recognize the importance of reviewing recruitment and selection processes.

© 2008 Society for Human Resource Management. Fiona L. Robson 1

How Should You Use These Resources? It is recommended that the class start by having students read the case study. The resources for this case allow the instructor to then choose a combination of the provided activities, depending on the session’s learning objectives and student learning styles. For your convenience, sample answers are included for all student tasks, highlighting the key areas that students should identify through their work. Recommended Time Schedule The case study should take approximately 15-20 minutes to read. There is enough material to span at least two 50-minute sessions, but instructors may choose to use more or fewer of the provided activities. As a guide, the following timeline is provided for each activity: Discussion Questions Each question should take about 20 minutes to discuss. The instructor can divide the class into groups and ask each group to respond to different questions, or have them all respond to the same one. The instructor can also have students work individually first. These activities are more advanced and will require students to work in teams. Each activity takes 30-45 minutes to complete. More time should be allocated if group results are to be presented to the entire class. These tasks encourage students to think about the issues in more depth. They can be used as homework or independent study and take between 20-30 minutes to complete....
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