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Office Administration SBA

Topic: “An Investigation into the Information Management system used in the Human Resource Department at Establishment.”

Candidate Name:
Candidate Number: 010011
Centre: Jennings Secondary School
Centre #: 010011
Subject: Office Administration
Proficiency: General
Territory: Antigua and Barbuda
Teacher’s Name: Ms. Joseph
Date: 3rd February, 2012.
Table of Contents

Acknowledgements…………………………………………….3

Statement of Topic…………………………………………….. 4

PART ONE

Objective………………………………………………………. 6

Functions of Department………………………………………. 7

Correspondence Letter………………………………………… 8

PART TWO

Methodology ………………………………………………….. 10

Research Instruments………………………………………….. 11

Schedule of Activities…………………………………………. 12

Company Policy………………………………………………. 13

PART THREE

Report………………………………………………………….15 – 16

Use of Business Forms…………………………………………17

Use of Equipment……………………………………………… 18

Bibliography…………………………………………………… 19

Appendix………………………………………………………. 20

Acknowledgement

I would like to thank the Lord for health and strength to complete this School Based Assessment (SBA).I would also my teacher for guiding me with the completion, my mother for her support, my cousin Aldre Henry for his help in guiding in my report and lastly my uncle Kelton Joseph for printing my SBA.

Statement of Problem

An Investigation into the Information Management system used in the Human Resource Department at Establishment Department.

PART ONE

Objectives

The objectives of my investigation are:
* To find out what type of information management system is being used. * To investigate how technology helps with the management process.

Functions of the Department

Two functions of the Human Resource Department Are as follows: * Recruitment
* Staff Welfare

Correspondence

Zavier Christian
Golden Grove,
St. John’s,
Antigua.

The Human Resource Manager
Establishment,
Redcliff Street,
St. John’s,
Antigua.

Dear Sir/Madam,

I am Zavier Christian, a student of the Jennings Secondary School. As part of my CXC Office Administration Examination, I am required to complete a School Based Assessment which requires me to carry out an investigation at a place of business. I am therefore requesting your permission to conduct an interview with your Human Resource clerk.

My SBA is based on “An investigation into the information management system used in the Human Resource Department at Establishment Department”. My objectives are to find out what type of information management system is being used and also how technology helps with the management process. Please contact me at 7789109 any time after 1:30 to make an appointment at your convenience.

A favorable and speedy response is anticipated.

Yours truly,

…………………………
Zavier Christian

PART TWO

Methodology
In order to achieve the objectives of my investigation, which is based on “An investigation into the information management system used in the Human resource Department at Establishment,” I decided to research my topic via the internet and books. This helped to gather a large amount of information which assisted me in my investigation. I then decided to carry out an interview with the human resource clerk of the said business. By conducting an interview I would be able to gather information face to face also easier to ask question that may have not been mentioned in interview questions or questionnaire. My other option would be a questionnaire, if my sample was bigger as persons would be able to complete them any time. However there could be a high level of unclear responses. I also chose this sample as to get proper information from persons who were directly involved with file management procedures at the firm. To obtain permission to carry out my investigation, I sent a letter Establishment. The actual interview was carried out on the on the 15 November 2011....
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