Change Management

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Dr. Pramod Solanki (Head- People and Organizational Development, Larsen & Toubro Limited) & Dr. Satishchandra Kumar (Reader, University Department of Applied Psychology, University of Mumbai) SUBMITTED BY

Ms. Monika P Bhambi, University of Mumbai (2007-08)
I am grateful to Larsen & Toubro Limited and Mr. Yogi Sriram (Executive Vice-President, E & C, HR) for giving me the opportunity to do my summer internship project with them. I take this opportunity to express my sincere thanks to Dr. Pramod Solanki (Head- People and organizational Development) for suggesting this study and giving me an opportunity to have hands-on experience in the Human Resource Management area. I am grateful to him for reviewing my work throughout the process. I am also thankful to him for giving me his valuable time and support without which this project wouldn’t have completed. I am indebted to a number of contributors I am grateful to Ms. Shefali Sankpal (HR Executive); who was my mentor for this project, for supporting me and clearing all my doubts. She also helped me know the organization better. I would also like to thank my Professor, Dr. Satishchandra Kumar (Reader, University Department of Applied Psychology, University of Mumbai) for guiding me throughout the journey of this project and helping me at every stage. I would also like to thank my parents for supporting me throughout the journey of this project. Lastly, I would like to thank all my friends/colleagues at L & T -Ms. Deepa Borse, Ms. Preeti Munot, Ms. Durva Shrivastava and Mr. Bhooshan Chaudhari, for their valuable contribution.

I Ms. Monika P Bhambi, a student of Masters Program for Industrial Psychology, University of Mumbai, declare that this project has been carried out by me under the guidance of Dr. Satishchandra Kumar and Dr. Pramod Solanki.

Ms. Monika P Bhambi Signature:

Table of contents:
| |Chapter |Page number | |1 |Acknowledgements |2 | |2 |Declaration |3 | |3 | Introduction |5 | |4 |Method |22 | |5 |Results and discussion |23 | |6 |Conclusion |50 | |7 |References |51 |

1. Introduction:
To quote Mr. Azim Premji, Chairman, Wipro Corporation, “Change is the only thing that will never change. So better adapt to it.” Change is something that presses us out of our comfort zone. Change is for better or for worse, depending upon how you view it. In the words of Charles Darwin “It’s neither the strongest nor most intelligent of the species that survive; it is the one most adaptable to Change”. There are two types of change in an organization: “planned” change and “unplanned” change. Planned change refers to initiatives that are driven “top-down” in an...
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