Iam Level 2 Certificate in Principles of Business and Administration Qualification Handbook 2011 Edition

Only available on StudyMode
  • Download(s) : 727
  • Published : July 2, 2012
Open Document
Text Preview
IAM Level 2
Certificate in Principles of
Business and Administration
Qualification handbook
2011 editionPublished by the IAM
© IAM 2011
Registered charity number 254807
Published 2011
All rights reserved.
This publication may not be reprinted or reproduced, or utilised in any form or by any electronic, mechanical or other means, now known or hereafter invented, including photocopying and recording, or any information storage and retrieval system, without permission in writing from the publishers.

Design by AyDesignWorks ©2011 IAM IAM Level 2 Certificate in Principles of Business and Administration • Qualification handbook • 3 1 • Introduction to the IAM Level 2 Certificate in Principles of Business and Administration

Qualification aim 5
Qualification structure 6
Qualification assessment 7
IAM assessment terminology 8
2 • Information for candidates
Candidate entry requirements 9
Replacement documentation 9
Exemption policy 9
Independent candidates 9
Membership 10
3 • Information for centres
Centre and qualification approval 11
Resource requirements 12
Registration and certification 12
Plagiarism 13
4 • IAM units
Principles of personal responsibilities and working in a business environment 17 Principles of providing administrative systems 21
Principles of managing information and producing documents 25 5 • Optional units
Principles of supporting change in a business environment 29 Principles of supporting business events 31
Principles of maintaining stationery stock 33
Principles of working in the public sector 35
Principles of project management 39
Principles of budgets in a business environment 41
Principles of contributing to innovation and change 43
Principles of working in the public sector 45
C O N T E N T S This page is intentionally blank
4 • IAM Level 2 Certificate in Principles of Business and Administration • Qualification handbook ©2011 IAMIntroduction to the IAM Level 2 Certificate in Principles of Business and Administration ©2011 IAM IAM Level 2 Certificate in Principles of Business and Administration • Qualification handbook • 5 Introduction to the Level 2 Certificate in Principles of

Business and Administration
1 •
Qualification aim
The IAM Level 2 Certificate in Principles of Business and Administration aims to develop candidates’ knowledge and understanding across a range of administrative activities and practices. The qualification enables the candidate to develop essential knowledge of how to undertake everyday and more complex administrative tasks such as supporting events and managing information.

The qualification is based on the business and administration national occupational standards developed by the Council for Administration (CFA) and can be used as the technical certificate component of the Level 2 Apprenticeship in Business and Administration. Qualification accreditation information

Accreditation number: 600/0435/6
Last registration date: 31/12/2013
Last certification date: 31/12/20156 • IAM Level 2 Certificate in Principles of Business and Administration • Qualification handbook ©2011 IAM Introduction to the IAM Level 2 Certificate in Principles of Business and Administration Qualification structure

The IAM Level 2 Certificate in Principles of Business and Administration is made up of a combination of mandatory and optional units.
Mandatory units
QCF unit
reference
IAM unit
number Unit title GLH
Credit
value
L/601/7638 201 Principles of personal responsibilities and
working in a business environment
32 4
R/601/7639 202 Principles of providing administrative
services
32 4
J/601/7640 203 Principles of managing information and
producing documents
24 3
Optional units
QCF unit
reference
IAM unit
number Unit title GLH
Credit
value
L/601/7641 204 Principles of supporting change in a
business environment
8 1
R/601/7642 205 Principles of supporting business events 8 1
Y/601/7643 206...
tracking img