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Business & Administration Course Level 2 Section 4

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Business & Administration Course Level 2 Section 4
Unit four: Principles of supporting change in a business environment

Assessment

You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a disk • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number.

Please note that this Assessment document has 3 pages and is made up of 3 Sections.

Name:

Section 1 – Understand why change happens in a business environment

1. Explain why change happens in a business environment. You should include at least three reasons in your answer.

Change happens in a business environment as a result of several factors which broadly can be broken down into 4 reasons:

Political- which is as a result of changes in laws, regulations, political upheaval such as wars or conflicts abroad, trade union disputes and legislation, for example the outlawing of certain chemicals in a manufacturing process.

Economic- such as the recent credit crunch, unemployment, inflation, interest rates, foreign exchange rates, reaction to changes in raw material or fuel and utility prices

Social- such as changes in consumer behaviours and attitudes. Best example being the necessity for all businesses to need a website to tackle online sales and have a web presence.

Technological- such as new manufacturing methods which bring down costs, new product trends

Section 2 – Understand the purpose of supporting change in a business environment

1. Identify the main reasons for reviewing working methods, products and / or services in a business environment.

The main reasons for

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