unit 3 business and administration

Topics: Confidentiality, Business ethics, Secrecy Pages: 10 (2519 words) Published: March 5, 2014

Unit three: Principles of managing information and producing documents


You should use this file to complete your Assessment.
The first thing you need to do is save a copy of this document, either onto your computer or a disk Then work through your Assessment, remembering to save your work regularly When you’ve finished, print out a copy to keep for reference Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number.

Please note that this Assessment document has 5 pages and is made up of 4 Sections.


Section 1 – Understand the purpose of information technology in a business environment

1. In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks.

Clients details, address, phone number, name

1. Presentation software
2. Databases

2. What are the benefits to businesses (and others) of using information technology for doing work tasks?

Two main important aspects to information exchange using IT are;

Sending and receiving, emails are useful as the sender can attach documents to the email they sent. These can be word documents, spreadsheets, sound files or images. Bearing in mind when sending an email it's important to know the competence of the recipient for that email - there is no point in sending email if the person receiving it can’t understand or doesn't know how to open it!

Using the Internet to find information, it's important to use a search engine to find the information that you need on the Internet. Search engines look for websites based on the criteria a person enters into the search box. The best-known search engine is Google, other popular search engines include Yahoo! search, Bing and Ask Jeeves. Always be specific when you do Internet research as this will help you to get the correct information more quickly, if you are not specific you might end up with the results that are meaningless or lead up to the wrong path. Whenever using your search engine be precise in your search criteria.

Section 2 – Understand how to manage electronic and paper-based information

1. Explain the purpose of agreeing objectives and deadlines when researching information.

If possible, refer to specific examples from research tasks you have worked on to support your answer.

Research is very important in a business, and to provide information that will inform business decisions. If any information is not collected or is only partially collected, and this can lead to poor-quality decisions being made. Getting research right can be tough but it helps to have objectives and deadlines for what you want the research to achieve. Getting research rights can be tough it helps to have objectives and deadlines for what you want the research to achieve. When I was working at the salon I was asked to research a few different companies that sold products that we used, I had to write down the information for my boss so that he could decide who to go with and who was the best prices. Meeting deadlines is very important, as you could potentially lose clients.

2. Identify the different ways of researching, organising and reporting information.

When conducting research it is important that the information being collected is kept well organised, I do need the information should be kept in clearly marked files. Information can be organised in a few different ways, this can be done by sorting alphabetically or numerically, the most important thing is that the research is able to find the information that they need quickly, it helps to have an idea of the information that will be reported.

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