1. In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks.
Two types of information technology that may be used when completing work tasks from experience are: Word Processer and Spread sheets.
When I worked in Reception as a receptionist and a switchboard operator, I used a lot of word processing and spread sheets to perform tasks. The task that I used these types of information technology for the following:
I used this type of information technology to type up cover letters, information for staff. The cover letter written was a short introduction as to what information was enclosed within the letter and any other relevant information needed for that specific recipient.
These where used to log the day to day clock in times for each staff member to work out the hours met for the full working week. This was then sent off to the wages department to enable them to process the correct rates of pay for the staffs’ wages.
2. What are the benefits to businesses (and others) of using information technology for doing work tasks?
The benefits to businesses and others that are using information technology for doing work tasks are:
When completing work tasks using information technology it is a lot quicker to complete the tasks. For example, a report needs to be drawn of yesterday’s meeting but the managing director needs that by the end of then working day to take with them to a meeting they will be travelling to in the morning as it has been brought forward, using information technology to get this typed up (word processing, spread sheets and the internet, if comparisons are involved) sending it to be checked (email) before it even gets to the MD.