Comprehensive Exam Reviewer
ORGANIZATIONAL BEHAVIOR AND MANAGEMENT
What is an Organization?
An organization is a collection of people who work together to achieve individual and organizational goals.
What is Organizational Behavior?
Organizational behavior (OB) is the study of factors that affect how individuals and groups act in organizations and how organizations manage their environments
What is Management? Management is the process of planning, organizing, leading, and controlling an organization’s human, financial, material, and other resources to increase its effectiveness.
Managerial Roles * Manager: Any person who supervises one or more subordinates. * Role: A set of behaviors or tasks a person is expected to perform because of the position he or she holds in a group or organization. * Managerial roles identified by Mintzberg (see Table 1.1): Figurehead Leader Liaison Monitor Disseminator Spokesperson Entrepreneur Disturbance handler Resource allocator Negotiator
Managerial Skills * Conceptual Skills: The ability to analyze and diagnose a situation and distinguish between cause and effect. * Human Skills: The ability to understand, work with, lead, and control the behavior of other people and groups. * Technical Skills: Job-specific knowledge and techniques.
Challenges for Organizational Behavior and Management * Using new information technology to enhance creativity and organizational learning. * Managing human resources to increase competitive advantage. * Developing organizational ethics and well-being. * Managing a diverse work force. * Managing the global environment.
Challenge 1:
Using New Information Technology to
Enhance Creativity and Organizational Learning * Information technology: The computer systems and software that organizations use to speed the flow of information around an organization and to better link people and subunits within it. * Creativity: The
What is an Organization?
An organization is a collection of people who work together to achieve individual and organizational goals.
What is Organizational Behavior?
Organizational behavior (OB) is the study of factors that affect how individuals and groups act in organizations and how organizations manage their environments
What is Management? Management is the process of planning, organizing, leading, and controlling an organization’s human, financial, material, and other resources to increase its effectiveness.
Managerial Roles * Manager: Any person who supervises one or more subordinates. * Role: A set of behaviors or tasks a person is expected to perform because of the position he or she holds in a group or organization. * Managerial roles identified by Mintzberg (see Table 1.1): Figurehead Leader Liaison Monitor Disseminator Spokesperson Entrepreneur Disturbance handler Resource allocator Negotiator
Managerial Skills * Conceptual Skills: The ability to analyze and diagnose a situation and distinguish between cause and effect. * Human Skills: The ability to understand, work with, lead, and control the behavior of other people and groups. * Technical Skills: Job-specific knowledge and techniques.
Challenges for Organizational Behavior and Management * Using new information technology to enhance creativity and organizational learning. * Managing human resources to increase competitive advantage. * Developing organizational ethics and well-being. * Managing a diverse work force. * Managing the global environment.
Challenge 1:
Using New Information Technology to
Enhance Creativity and Organizational Learning * Information technology: The computer systems and software that organizations use to speed the flow of information around an organization and to better link people and subunits within it. * Creativity: The