Organizational Behaviour
Chapter 1: What is Organizational Behavior? 1. What is Organizational Behavior?
A field of study that investigates the impact of individuals, groups & structure on behavior within organizations; its purpose is to apply such knowledge toward improving an organization’s effectiveness.
2. What is an “organization”? What are some examples?
A consciously coordinated social unit composed of a group of people that functions on a relatively continuous basis to achieve a common goal or set of goals.
Examples: Manufacturing & Service firms, School, Hospital, Church, Military Unit, Police department, Retail stores, Provincial & Federal Government agencies.
3. What are challenges for OB (and organizations) in the 21 century?
OB considers that organizations are made up of individuals, group, and the entire organizational structure. Each of these units represents a different level within an organization, moving from the smallest unit “the individual”, to the largest “the entire organization”. Each level has challenges that affects how the level above and below might operate.
The challenges for individuals, group and the organizational level are provided below: Individual level | Group level | Organizational level | * Individual Difference * Job Satisfaction * Motivation * Empowerment * Behaving Ethically | * Working with others * Workforce Diversity | * The Use of Temporary (Contingent) Employees * Improving Quality and Productivity * Developing Effective Employees * Putting People First * Helping Employees with Work-Life Balance * Creating a positive work Environment * Global Competition * Improving Customer service * Stimulating Innovation and change * Responding to Globalization |
Challenges for Individual level: * Individual Difference includes personality, attitudes, perception, values, religion, age, gender, experience. * Job Satisfaction is a concern since it is negatively related to
A field of study that investigates the impact of individuals, groups & structure on behavior within organizations; its purpose is to apply such knowledge toward improving an organization’s effectiveness.
2. What is an “organization”? What are some examples?
A consciously coordinated social unit composed of a group of people that functions on a relatively continuous basis to achieve a common goal or set of goals.
Examples: Manufacturing & Service firms, School, Hospital, Church, Military Unit, Police department, Retail stores, Provincial & Federal Government agencies.
3. What are challenges for OB (and organizations) in the 21 century?
OB considers that organizations are made up of individuals, group, and the entire organizational structure. Each of these units represents a different level within an organization, moving from the smallest unit “the individual”, to the largest “the entire organization”. Each level has challenges that affects how the level above and below might operate.
The challenges for individuals, group and the organizational level are provided below: Individual level | Group level | Organizational level | * Individual Difference * Job Satisfaction * Motivation * Empowerment * Behaving Ethically | * Working with others * Workforce Diversity | * The Use of Temporary (Contingent) Employees * Improving Quality and Productivity * Developing Effective Employees * Putting People First * Helping Employees with Work-Life Balance * Creating a positive work Environment * Global Competition * Improving Customer service * Stimulating Innovation and change * Responding to Globalization |
Challenges for Individual level: * Individual Difference includes personality, attitudes, perception, values, religion, age, gender, experience. * Job Satisfaction is a concern since it is negatively related to