Organizational Behaviors
Organizational Behavior
Tricia Pawlowski
MGT/312
01/19/2015
Mohammad Yunus
Organizational Behavior
What is Organizational Behavior (OB)? Why is organizational behavior used? What does it change? Managers who deal with people on a daily basis use organizational behavior as a way to identify problems in the workplace, figure out how to solve whatever problems arise, and then decide if the solutions they want to put into practice will even make a difference. By the time you are done reading this, not only will you be ten minutes into the future, you will have gained a whole new appreciation for what managers (and other people in an authoritative position) have to do in their normal work day!
What exactly is Organization Behavior?
Organizational Behavior (or OB) is defined as a field study of the actions of people or the attitudes of different having to work together in an organization. Managers and other people in authoritative positions use organizational behavior as a way to help people better understand situations they face in the workplace and change their behavior so that their individual performance improves and the organization’s overall effectiveness increases.
Internal and External Perspectives
Two of the main components of organizational behavior are internal perspective and external perspective. Internal perspective (IP) focuses on all the activities and key processes required in order for the company to excel at providing the value that is expected by the customers. Internal Processes are main indicators on what the outcome is going to be in regards to the customers and financial value. Internal processes are normally grouped in these such areas:
Operations Management - improving asset utilization, supply chain management, etc.
Customer Management - expanding and deepening relations, innovation (by new products and services
Regulatory & Social - establishing good relations with the external stakeholders.
External Perspective (EP) focuses on
Tricia Pawlowski
MGT/312
01/19/2015
Mohammad Yunus
Organizational Behavior
What is Organizational Behavior (OB)? Why is organizational behavior used? What does it change? Managers who deal with people on a daily basis use organizational behavior as a way to identify problems in the workplace, figure out how to solve whatever problems arise, and then decide if the solutions they want to put into practice will even make a difference. By the time you are done reading this, not only will you be ten minutes into the future, you will have gained a whole new appreciation for what managers (and other people in an authoritative position) have to do in their normal work day!
What exactly is Organization Behavior?
Organizational Behavior (or OB) is defined as a field study of the actions of people or the attitudes of different having to work together in an organization. Managers and other people in authoritative positions use organizational behavior as a way to help people better understand situations they face in the workplace and change their behavior so that their individual performance improves and the organization’s overall effectiveness increases.
Internal and External Perspectives
Two of the main components of organizational behavior are internal perspective and external perspective. Internal perspective (IP) focuses on all the activities and key processes required in order for the company to excel at providing the value that is expected by the customers. Internal Processes are main indicators on what the outcome is going to be in regards to the customers and financial value. Internal processes are normally grouped in these such areas:
Operations Management - improving asset utilization, supply chain management, etc.
Customer Management - expanding and deepening relations, innovation (by new products and services
Regulatory & Social - establishing good relations with the external stakeholders.
External Perspective (EP) focuses on