Unit 31: Provide Reception Services 1. Understand the purpose of reception services in a business environment. 1.1 Explain the purpose of the receptionist role as the first point of contact between the public/client and an organisation. 1.2 Explain the purpose of presenting a positive image of self and the organisation. 1.3 Explain how to present a positive image of self and the organisation. 2. Understand the procedures to be
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PTLLS Understanding Inclusive Learning and Teaching in the Lifelong Learning Sector. Briefing Document In order to promote inclusive learning it is preferable to do an induction or selection process to identify the needs of all learners to avoid excluding anyone‚ either directly or indirectly. All students must be treated equally and fairly. Induction should include attitudes and behaviour of all attendees and notice must be given to all actions and behaviours which must be considered
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communication to inclusive practice. U3 1.1 Identify factors affecting learning and explain the potential impact of these on learner achievement. p. 8‚ 9‚ 10‚ 11‚ 12‚ 15‚ 16‚ p. 8 (principles) p. 8 – 21 (overall) 2.1.2 U3 1.2 Explain ways in which theories and principles of learning and communication can be applied to promote inclusive practice. 2.2.1 Understand how to apply theories and principles of learning and communication in planning and enabling inclusive learning. U3 2
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Conflict Resolution in Work Teams Families‚ employees‚ working teams‚ and ethnic groups are faced with conflict daily. Facing conflicts and having the capability to resolve them are crucial within our society. Some conflicts can be avoided‚ but when working in a team environment‚ more conflicts are apt to arise. Being able to successfully resolve conflicts within a team can be a difficult task for a team leader. Understanding the importance of conflict resolution within a team‚ and learning to deal
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Inclusive learning is about recognising that each of your learners is different from other learners in many ways‚ and should not be excluded from any of your activities within your sessions for any legitimate reason.’ (Gravells 2008‚ pg 21).Teaching and learning sessions should be devised so that all students can participate and reach their learning goals and feel a sense of achievement. We as teachers must select the correct resources and deliver them in a manner that will include all types of learners
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Running head: THE ROLE OF PARAEDUCATORS INCLUSIVE CLASSROOMS The Role of the Paraprofessional in the Inclusive Classroom. Polly M. Fernhout California State University Northridge Introduction The Individuals with disabilities education act (IDEA) states that students with special needs should be provided the necessary supports and services needed to access the general education curriculum. One form of this support is the use of paras (Marks‚ Schrader & Levine‚ 1999)
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Maria Guerrero English 1005 Dr. Roll 10/10/13 How to Give Yourself a Manicure Giving yourself a manicure is very simple if you have the right tools. All you need it’s nail polish remover‚ nail file‚ cuticle remover oil or cream‚ an orange stick or metal cuticle pusher‚ nail buffer‚ clear base nail polish‚ color nail polish of you preference and a clear top nail polish. The first thing you have to do is remove any nail polish‚ using nail polish remover and cotton balls. Once you
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Explain the importance of effective communication to an individual with dementia. One reason that effective communication is very important for the individual with dementia is because of their diminished abilities to express pain‚ suffering‚ fear‚ illnesses‚ etc. By using the most efficient methods of communication you can best support your person. Insuring that he or she receives the best medical care‚ that he or she is safe and well cared for‚ and that not only his or her needs are met
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Family Centered Early Childhood 2 Family Centered Early Childhood Approaches Are good and Effective Education Family centered early childhood approaches are good and effective education for children because they teach and help children and their parents to fulfill and achieve attachment
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