Preview

M/S Carol Cottrell

Powerful Essays
Open Document
Open Document
958 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
M/S Carol Cottrell
03/07/2013

Thomson Flights – all the assurances and service you’ve come to expect from Thomson - Confirmation

C o nfirmatio n d e tails Bo o king re fe re nce : Bo o king d ate : Status:

150283
Wed, 03 Jul 13

Confirmed
Che ck-in lugga ge must b e p re -p a id Your flight booking is ticketless (you will NOT receive flight tickets). You will shortly receive a confirmation email which you must print out and bring to the airport when you check in, along with passports and any necessary visas for all passengers. Customers WIT HOUT a copy of the email confirmation may be refused travel.

Yo ur itine rary
Outb ound Sun, 15 Sep 13 Flight TOM 7734 Inb ound Sun, 22 Sep 13 Flight TOM 7735 10:55 De p a rt Palma Mallorca (PMI) 12:25 Arrive Birmingham (BHX) 06:30 De p a rt Birmingham (BHX) 09:55 Arrive Palma Mallorca (PMI)

Who is flying
2 1 2 P a sse nge rs CAROL ANN COTTRELL JANET FRANCES BALLARD Che ck-in lugga ge None None E xce ss Ba gga ge 0 kg 0 kg T ota l che ck-in we ight 0 kg 0 kg

Each passenger that has paid for an extra baggage allowance can check in up to 5 items. Just so you know, individual pieces of luggage can’t exceed 23kg. If you’ve got a baggage allowance larger than 23kg, you’ll need to split it across 2 bags.

C o ntact info rmatio n
4 SAMBAR ROAD TAMWORTH B78 3SS United Kingdom Phone Mobile phone Email 07760216724 07760216724 cottrell.carol3@gmail.com

P ricing
R ound trip 2 Adults at £126.98 Taxes & charges P rice £ 2 5 3 .9 6 £ 6 4 .0 0

T ota l p rice

£ 3 1 7 .9 6

P ayme nt d e tails
Form of payment Payment status Card holder VISA/De lta - De b it Confirme d MS C A COT T R E LL

https://flights.thomson.co.uk/thomson/en-GB/booking/itinerary

1/3

03/07/2013

Thomson Flights – all the assurances and service you’ve come to expect from Thomson - Confirmation
Card number Payment amount * This includes any applicable payment card charges. 446291******2512 £ 3 1 7 .9 6 *

In-flig ht me als
Fa ncy some thing to

You May Also Find These Documents Helpful

  • Good Essays

    We pride ourselves in the service offerings and the ease of the initial purchase of the customers selected product. Airways makes it easy for our customers to learn about our transportation service offerings. To serve the modern online culture of today, we have a state of the art website that allows our customers to look at the flight options, the service level options (coach, business class, first class) and the prices. From here, the customer can purchase the ticket directly through the website. We…

    • 681 Words
    • 3 Pages
    Good Essays
  • Best Essays

    Jet2 stakeholders

    • 2343 Words
    • 10 Pages

    “Our aim is to be the safest, most responsive and reliable operator of low cost services in Europe” / “The North’s favourite airline” /“Friendly low fares”…

    • 2343 Words
    • 10 Pages
    Best Essays
  • Satisfactory Essays

    Oasis 5 High Street Mereford MR1 3GF Product Code Quantity Description Received Signature………………..................…...... Name(Capitals)…………………..…………………………… Date.................................. BUYERS CONFIRMATION. Informatio n and quantity of product(s).…

    • 512 Words
    • 9 Pages
    Satisfactory Essays
  • Good Essays

    Westjet Swot Analysis

    • 1043 Words
    • 5 Pages

    WestJet has recently admired as one of the best Canadian airlines, and our analysis shows much strength than weaknesses. WestJet’s main goal is hidden in the basics, having the lowest airfare costs in Canada gives them an automatic advantage among customers. Today, company could be proud with intensively growing fleet of planes with more fuel efficient technology.Other strength could be development of the online community providing flyers with user friendly company website, and vacation planning site called WestJet Vacations. Also, WestJet is well-known for its customer service that aimed on maximizing its strengths with funny ideas and board crew. The airline has gained a significant customer satisfaction because of its ability to provide nonstop domestic flights, which helps its customer make a hassle free journey. WestJet can easily beat competitors in field of customers attraction, company that boards its customers according to socks or shoes color, or even allows free flies for people with name “Love” or “Heart” on Valentine’s Day.Better seat utilization with the smaller aircrafts with 100 seats can provide high-occupancy and could be more profitable compared to 737s Boeing aircrafts with 140 to 160 seats. Regarding to…

    • 1043 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Westjet Business Plan

    • 376 Words
    • 2 Pages

    WestJet plans to retain its existing customers while attracting new customers to build on its strong domestic market position by providing excellent, high quality services on an international scale. WestJet wants to be the airline of choice for long-term customers, and plans to design a new frequent flyer system to reward these customers for their business by offering various incentives. WestJet also plans on designing new revenue streams to meet the needs and requirements of its customers to ensure that they continue to receive the same high quality service. WestJet believes that by achieving these objectives, it can become one of the World’s leading airlines.…

    • 376 Words
    • 2 Pages
    Good Essays
  • Best Essays

    For the purposes of this report I have chosen Flybe as my main focus of discussion in the UK and European airline industry. Flybe is Europe’s largest regional airline with 162 routes, operating from a total of 53 departure points. In this report I will analyse why it has made sense for Flybe to build on their strengths of being a regional operator and how they have managed to find a niche in the crowded airline marketplace. I will also discuss their strategy for future growth and how they have chosen their battleground carefully. I will discuss in detail how Flybe is attempting to fulfil its mission statements of “Low Cost, But not at any cost” and “To give you safe, efficient and friendly service”(Flybe, 2008).…

    • 3399 Words
    • 11 Pages
    Best Essays
  • Powerful Essays

    West Jet Case Study

    • 1388 Words
    • 6 Pages

    One of the most important strengths of WestJet is their ability to provide low fares to consumers because of their low cost structure. (Yannopoulos, 2011)…

    • 1388 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    "Over the next five years, we will be investing heavily in our products and services, in order to maintain our position at the forefront of the airline industry. We believe that achieving this goal requires ingenuity, a constant dialogue with you, our customers and a dedication to improving our delivery of existing and new products and services."…

    • 792 Words
    • 4 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Jet Blue

    • 422 Words
    • 2 Pages

    Yes they are. Jet blues customer service is tremendous. They had the one valentine day massacre but they bounced right back. As a company they know where they have to be in order to succeed in the future. They know about great customer service and low price. Gas prices are rising and with the expansion of the e190, I believe this flight will help their revenue increase in the future.…

    • 422 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Jetblue Bmgt 364

    • 1469 Words
    • 6 Pages

    In my analysis of the similarities between Jet Blue and Southwest airlines, I observed that both companies are committed to delivering the highest quality of customer service. Jet Blue and Southwest airlines have expressed to continually meet the expectations of their valued customers. In addition to quality customer service both airlines have addressed their pledge to provide safe, affordable, reliable and courteous air transportation. Finally, these two airlines parallel one another to their patrons with the basic understanding of how they operate and to have confidence with the airline and the employees.…

    • 1469 Words
    • 6 Pages
    Better Essays
  • Satisfactory Essays

    “A Tale of Two Airlines in The Network Age” case description of Professor McPherson’s extremely different flying experience with the two Airlines lays out the facts of what matters the most in such a difficult situation. Airlines are constantly facing unexpected delays caused by weather conditions. How to improve customer service quality in those occasions has become a challenge to airline management and should be dealt with great attention. The lists of factors below compare the difference of customer service provided by the two airlines from different aspects.…

    • 418 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Delta Airline

    • 766 Words
    • 4 Pages

    Have you ever flown with Delta Air Lines? I can tell you that I have and absolutely enjoy it. Starting from the ticket agent to the gate agent to the onboard crew, this U.S. airline provides outstanding customer service. Delta Air Lines is one of the largest and most well-known airlines in the world. Delta Air Lines began as a small crop dusting company (Huff Daland Masters) in the early 1920’s and transformed into a major transportation American airline (Welcome). The company has been growing year by year to get where they are today. They continue to not only increase in size, but also quality, hence their slogan, ““Building a better airline, not just a bigger one”; Keep Climbing” (Welcome).…

    • 766 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    The company we have chosen is “Aircruising Australia Limited”. The company is Australian owned, based in Sydney and was established in 1983. The company operates under “Bill Peach Journeys”. The company provides a service to its customers. They aim to give people the opportunity to have air cruise experiences in Australia and worldwide. They provide travel through private aircrafts, cruises and private trains. They also organise personalised tours, accommodation and fine dining throughout the travel.…

    • 1442 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    fees table

    • 655 Words
    • 3 Pages

    2014/15 Fee Levels The fee structure for research programmes changed for new entrants in 2013. For further information please see http://www2.lse.ac.uk/intranet/students/moneyMatters/tableOfFees/PGR-fee-structure-from-2013.pdf Home/ EU Overseas Per Full Unit Per Half Unit Undergraduate first degree 2014/15 new entrants £9,000 £16,392 N/A N/A Continuing students in year 2 £8,500 £16,392 £884 £442 Continuing students in year 3 £8,500 £16,392 £884 £442 General Course £16,874 £16,874 N/A N/A Home/ EU* Overseas Home/ EU* Overseas MRes Economics (track 1, year 1) £23,064 £23,064 £11,532 £11,532 MRes Economics (track 2, year 1 or track 1, year 2) £3,997 £15,312 £1,999 £7,656…

    • 655 Words
    • 3 Pages
    Satisfactory Essays
  • Best Essays

    Bad news for British Airways. Business Europe, 6/16/2006, Vol. 46 Issue 12, p2-2, 1/2p; (AN 21530668)…

    • 4469 Words
    • 18 Pages
    Best Essays

Related Topics