A Study of Training & Development Practices in Airports Authority of India (Aai)

Topics: Air traffic control, Airport, Human resource management Pages: 33 (7457 words) Published: July 10, 2013
A Study of Training & Development Practices in Airports Authority of India (AAI)

In Partial Fulfillment of the Requirement for
Post Graduate Diploma
IIPM Campus, Satbari, Chattarpur Road New Delhi-110074

By: Group Members:
Group – F16 Harsh Raj
Spring Summer Batch 2011-13 Navpreet Nagi
SF1 Rahul Chopra
Sahil Dasawar
To: Shyama M. Nair
Prof. Satish Kumar Uzma Niyaz Khan

Table of Contents 

Page No.

Executive Summary04
Research Objectives and Scope06
Theoretical Perspective 07-15
Company Overview16-28
Primary findings & Analysis31-39
Conclusions & Recommendation 40-41
Illustrations and Annexure42-47


We are grateful to the Dean, Indian Institute Of Planning and Management for giving us the opportunity to do research on this project. We would like to express our gratitude towards Mr. Satish Kumar, our project mentor for guiding and helping us to complete our project.


Every organization needs to have well trained and experienced people to perform the activities that have to be done. If current or potential job occupants can meet this requirement, training is not important. When this not the case, it is necessary to raise the skill levels and increase the versatility and adaptability of employees. It is being increasing common for individual to change careers several times during their working lives. The probability of any young person learning a job today and having those skills go basically unchanged during the forty or so years if his career is extremely unlikely, may be even impossible. In a rapid changing society employee training is not only an activity that is desirable but also an activity that an organization must commit resources to if it is to maintain a viable and knowledgeable work force. The entire project talks about the training and development in theoretical as well as new concepts, which are in trend now. Here we have discussed what would be the input of training if we ever go for and how can it be good to any organization in reaping the benefits from the money invested in terms like (ROI) i.e. return on investment. What are the ways we can identify the training need of any employee and how to know what kind of training he can go for? Training being covered in different aspect likes integrating it with organizational culture. The best and latest available trends in training method, the benefits which we can derive out of it. How the evaluation should be done and how effective is the training all together. Some of the companies practicing training in unique manner a lesson for other to follow as to how to train and retain the best resource in the world to reap the best out of it. Development is integral part of training if somebody is trained properly and efficiently the developments of that individual and the company for whom he is working. Here we discussed about development of employee, how to identify the needs, and after developing how to develop executive skill to sharpen their knowledge. Learning should be the continuous process and one should not hesitate to learn any stage. INTRODUCTION

As a part of the curriculum of MBA, we underwent our project report research at Airports Authority of India (AAI).This research provides me with an opportunity to explore in the field of Human Resources. This Research also provides the feedback of people involved in the Training and development process. Apart from that it would provide me a great deal of exposure to interact with the high profile managers of the company.

We were assigned the title "Training and development". Our topic is concerned with the employee's development at the Airports Authority of India...
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