Training & Development Hcs 341

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Training and development
HCS/341
October 1, 2012
Professor Tracie Mileski

Training and development
When the topic of training and developing is mentioned in organizations employees think that it only applies to new employees or they normally think of boring classes, pointless power point presentations or endless online modules. Training is an aspect of the workforce that is important to management and must become important to employees. Training tools are needed to ensure that employees have all the tools to do their best at their assigned job. In business organizations the results of proper training are increased revenue but it the health care field it can result in better quality of care for the patients that are being serviced. Training materials and opportunities should be offered on consistent bases within a company. In offering the training managers have to make sure that all eligible employees are aware of the training opportunities that may enhance their career. This is where distributing information properly comes into play whether it be by phone, email or face to face. By doing this it leaves no room for error on the management side. Not all training is optional; some information such as customer service or training that affects everyone should be attended by all employees to include managers. Other mandatory training would be on policies and regulations such as sexual harassment or discriminations laws. Employees that take advantage of optional training may be interested in further developing their career. Career development can include additional training, being mentored or coached by upper management. Developing other employees creates readily available and adequate replacements for personnel who may leave or move up in the organization or retire. New ideas may come from giving new employees opportunities which can enhance the organizations capacity to use advances in technology because of a knowledgeable staff. Having a fresh set of...
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