I. Organizational Behaviour … 2
II. Motivation …3 * Motivation Concepts
* Motivation Theories
* Intrinsic Motivation and the 16 basic desires
III. Leadership … 6 * Leadership Traits/Qualities
* Leadership Theories
IV. Organizational Culture … 9 * Organizational culture and change
* Corporate culture vs. Organizational culture
V. Case Study – Kuwait Oil Company … 12
VI. Conclusion … 13
VII. Referencing … 14
“Organizational Behavior is a field of study that investigates the impact that individuals, groups and structure have on behaviour within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.” (Robbins, Judge, Sanghi 2009, 13th edition, Prentice Hall) .
From the above statement we can say that, organization behavior shows how people behave in an organization and how their behavior affects the working of the organization.
To understand organizational behavior we first need to know what an organization is.
According to Robbins (2006), an organization is a consciously coordinated social unit, composed of two or more people that functions on a relatively continuous basis to achieve a common goal or a set of goals.
Now we can clearly state that organization behavior is a distinct area of expertise which studies - individuals, groups and structure. It puts in these studies gained, in order to make organizations work more effectively and efficiently. Organizational Behavior is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. That is, it interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives. (http://www.nwlink.com/~donclark/leader/leadob.htm). To conclude, organizational behavior deals with the study of people in an organization, and how every individuals and every group’s behaviour affects the organization as a whole.
According to Bratton (2007), “The word ‘motivation’ comes from the Latin word mover, ‘to move’, and organizational psychologists have identified factors that move workers towards accomplishing organizational goals. We can define motivation as the force within a person that affects his or her direction, intensity and persistence of voluntary behavior.”
Another definition of motivation states that it is the influence of the needs and desires on the intensity of behavior and direction it will follow (http://www.motivation.co.in/define-motivation.html).
Intrinsic motivation – refers to motivation that is driven by an interest or enjoyment in the task itself, and exists within the individual rather than relying on any external pressure (http://en.wikipedia.org/wiki/Motivation#Intrinsic_and_extrinsic_motivation). Extrinsic motivation – comes from outside of the individual. Common extrinsic motivations are rewards like money and grades, coercion and threat of punishment. Competition is in general extrinsic because it encourages the performer to win and beat others, not to enjoy the intrinsic rewards of the activity. A crowd cheering on the individual and trophies are...