BUS610: Organizational Behavior
Instructor: Rachana Misraraj
December 10, 2012
Organizational Behavior Analysis
Organizational Behavior is the study and application of knowledge about how people, individuals, and groups act in organizations.“Organizational behavior is a misnomer. It is not the study of how organizations behave, but rather the study of individual behavior in an organizational setting. This includes the study of how individuals behave alone, as well as how individuals behave in groups(Werthiem, 2004).” The purpose of organizational behavior is to gain a greater understanding of those factors that influence individual and group dynamics in an organizational setting so that individuals and the groups and organizations to which they belong may become more efficient and effective. The field also includes the analysis of organizational factors that may have an influence upon individual and group behavior. Much of organizational behavior research is ultimately aimed at providing human resource management professionals with the information and tools they need to select, train, and retain employees in a fashion that yields maximum benefit for the individual employee as well as for the organization. The purpose of the paper below is to analyze the organizational behavior of my current or former employer (current: Street, Water, and Sewer Department for my town), by describing how each of the components listed below influences the behavior of the organization in a negative or positive manner, and they include, the Type of culture (Pluralism, Dualism or Salad bowl?); Modes of communication (Describe the dominant communication form used, e.g.written or verbal); Nature of authority (recognized social rank); Motivational techniques (Describe the motivational driving forces e.g. Intrinsic or extrinsic used to influence productivity and performance?); Areas of EQ incorporated (Describe how the organization embraces the theory of emotional intelligence); and How are the components of a virtual organization embraced? (Explain how the organization embraces new paradigms such as teleworking and virtual offices?). Grasping a complex and knowledgeable understanding on why, when, where and how, organizational behavior functions and operates, can provide great tools and skills to an individual or organization to better manage behavior and productivity within a company.
I currently work for as a laborer for the Water/Sewer department for my county/town. As a member of the STREET department which is responsible for the maintenance and repair of City roads and right-of-ways; maintenance and repair of drainage located on City property; installation and maintenance of signs and roadway markings; and removal of snow and ice. The Employee’s operates, maintains and repairs various machinery, tools, and equipment. As for the water department, this position is responsible for maintenance and repair of City's WATERLINE system. Installs any and all new additions to the existing distribution system as well as performs necessary maintenance and or repairs to any part of the water distribution system. Performs miscellaneous duties such as operating and repairing equipment, general clean up, concrete finishing, painting, etc. Uses various hand tools, power tools, heavy equipment and machinery. As a member of the WASTEWATER(Sewer)Department which is responsible for maintenance and repair of the City's sewer line system. Employee performs necessary maintenance, repairs, and/or replacement of sewer system components. Employee uses various hand tools, power tools, heavy equipment, trucks, and machinery. Employee performs miscellaneous duties such as operating and repairing equipment, general clean up, concrete finishing, painting, etc. Good communications skills are required as this position frequently deals directly with the public. The primary...