External and Internal Factors
Management is a universal concept because its principles and techniques are used all over the world, irrespective of their level of development. The basic objective of the management is the progress of people and not the direction of things. The conservative explanation of management is obtaining work done through its people, but the factual management refers to the development of people through work. The management should make the difficulties interesting and their solutions productive for the team members so that everyone can deal with these situations. Management has to provide effective leadership, promote team spirit, set in motion bilateral and multi-lateral channels of communication and enroll the participation of its people, commitment and contribution through an appropriate system of financial and non-financial incentives. Functions of Management
The four basic functions of management are planning, organizing, leading, and controlling. The internal or external factors of an organization influence the ongoing process of an organization. They create an impact on the above-mentioned functions of the management. An impact of these internal and external factors will help in modifying the organization culture. Planning refers to designing policies and procedures to build up production or service capabilities, or to diversify its business and extend its existing capacities. Organizing refers to as the management of resources - material and immaterial. Once a plan is made, it comes to the implementation phase. Further it moves toward the leading phase. To have a desired result, creative strategy is appropriately monitored and evaluated. Globalization
The combination of national economies into an international economy through various deals between the different countries along with the foreign direct investment all refers to globalization. Proper planning and organizing have to be done while planning for globalization. It involves various material and immaterial resources to be used in exchange of the interrelated processes between the borders. To understand the impact of internal and external factors, the example of AT&T is taken. American Telephone and Telegraph Company (AT&T) is the largest fixed telephone company in the United States. The American Bell Telephone Company established AT&T in 1885. According to AT&T (2007), “Today’s companies are realizing that growth abroad must be supported by corresponding IT investments” (Convergence as a global competitive driver, Para. 13). When globalization is in play, AT&T uses platforms as a planning key because organizations are seeking to maximize their voice and investments; trying to reduce their communication costs. AT&T will stay organized by integrating multiple communication channels and increasing the richness of communications to the people who need it. Integrating the companies, which are working with AT&T, will be able to arrive at decisions in shorter time and enhance their workflow. In leading in globalization, AT&T has experts who have in-depth consultancy and experience to relate technology to business quickly; this leading will keep AT&T in control by forming tighter lines with their customers, partners, and vendors.
AT&T can delegate globalization responsibilities by using services they provide and distribute it through there strategists, engineers, and specialists who can help achieve their goals in globalization.
One of the most revolutionary technological advances of the time is the Internet. Our corporate and personal culture quickly became dependent on this technology and has influenced every other aspect of lives, but eve n more so for AT&T. Cell phone companies are racing to keep up with the growing demand from business and individual customers who want, and need, to be connected...