Hr Analysis of Consulting Sector

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VINOD GUPTA SCHOOL OF MANAGEMENT IIT KHARAGPUR

GROUP 1 – HRM MBA 2014

Assessment of HR Practices in Consulting Industry

SUBMITTED BY : Divij Sharma(12BM60046) Ashwini Kr. Rao(12BM60047) Dev Maletia(12BM60060) Abhitosh Daw(12BM60078) Koyel Dutta(12BM60080)

INDEX Topic
1. 2. 3. 4. 5. 6. 7. 8. 9. Introduction Why Consulting Job Analysis and design Performance appraisal Job Evaluation Orientation & placement Recruitment Selection Summary

Page
3 6 7 10 14 21 27 31 33

Headway into the world of Consulting:
Introduction:
The word Consultant comes from the Latin word “Consultare” which literally means to discuss. They are generally trained in specific fields and have a wide sphere of knowledge in a particular subject. Companies when faced with difficult situations regarding policies, organizational change, technology, market research, law, human resource or strategy can then easily turn towards the specialized Consultants for their expert advice. Consultancy firms in essence are hired for a variety of purposes starting from something be as straightforward as researching a new market, as technically challenging as designing and coding a large manufacturing control system, as sensitive as providing outplacement services for the HR department, or as sophisticated as totally rethinking the client's organization and strategy. Their expertise in the chosen field not only makes them most suitable but also due to exposure to other clients and similar problems in the same industry aware of “best practices” as well as probable solutions. The ultimate aim is to understand the root of the problem and provide solution that is both cost and time effective and performance enhancing. The Management Consultancy industry has seen rapid growth and development since the 1980’s with more than 20% growth rates. And today this sector has expanded into multitude of branches like: • • • • • • • • • Information technology consulting Human resource consulting Virtual management consulting Organizational Change management consulting Strategy Consulting Medical Consulting Financial Consulting Operations Consulting Sales and market research consulting

And so on. It’s a huge field and the industry as per size, specialty and clientele and HR practices is broadly categorized as:  The industry elite: These companies focus on providing cutting-edge strategy and operations advice to the top management of large corporations. They are the biggest and richest consulting firms of the world. Eg. Arthur D. Little, A.T. Kearney, Bain & Co., Booz-Allen & Hamilton, the Boston Consulting Group, McKinsey & Co., Mercer Management Consulting and Monitor Co  The Big Five: Although these firms provide some of the same strategy and operations advice as the elite, they tend to put a stronger emphasis on implementation work,

particularly in the IT world. The players are Accenture, Deloitte Consulting (part of Deloitte & Touche), Ernst & Young, KPMG and PricewaterhouseCoopers.  Boutiques: these are specialized firms that provide expert services and advice along specific niche lines. They may also provide strategy, operations or financial expertise but with more industry focus. Eg. Advisory Board Company and APM (health care); Corporate Executive Board (cross-company research); CSC Planmetrics (energy and utility industry); Cluster Consulting (telecommunications and the internet); Marakon Associates (strategy), marchFIRST, formerly Mitchell Madison Group (financial and strategy); Oliver Wyman (financial services)  Information technology (IT) consultancies: These firms are specifically focused on implementation of IT in the strategy, operations, finance, marketing and in fact the entire organizational structure. IT firms provide advice, implementation and programming work on issues related to computer systems, telecommunications and the Internet. Eg. American Management Systems, Computer Sciences Corp., Diamond Technology Partners, EDS, IBM  Human...
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