Human Resources Management
NAME _________________________ DATE________________
This exam has two (2) parts – multiple choice and short answer essay. Circle the correct answers
(2 points each).
1) The methods used to give new or present employees the skills they need to perform their jobs are called ________.
A) orientation
B) training
C) development
D) appraisal
2) The first step in a training program is to ________.
A) assess the program's successes or failures
B) design the program content
C) conduct a needs analysis
D) train the targeted group of employees
3) What is the second step in the training process?
A) assess the program's successes or failures
B) present the program to a small test audience
C) design the instructional content
D) conduct a needs analysis
4) James is currently identifying the specific job performance skills needed, analyzing the skills of prospective trainees, and developing knowledge and performance objectives based on the deficiencies he finds. James is working on the ________ step in the training and development process.
A) first
B) second
C) third
D) fifth
5) Which of the following characterizes training today?
A) training is increasingly technology based
B) training is more prevalent in the higher levels of an organization
C) training is developing a great reputation for getting results
D) training is being evaluated extensively
6) The process of verifying that there is a performance deficiency and determining if such deficiency should be corrected through training or through some other means is called ________.
A) needs analysis
B) task analysis
C) performance analysis
D) development planning
7) All of the following are sources of identifying training needs except
A) attitude surveys
B) assessment centers
C) management-by-objective evaluations
D) all of the above
8) Which of the following training methods is the most popular?
A) on-the-job training
B) apprenticeship
This exam has two (2) parts – multiple choice and short answer essay. Circle the correct answers
(2 points each).
1) The methods used to give new or present employees the skills they need to perform their jobs are called ________.
A) orientation
B) training
C) development
D) appraisal
2) The first step in a training program is to ________.
A) assess the program's successes or failures
B) design the program content
C) conduct a needs analysis
D) train the targeted group of employees
3) What is the second step in the training process?
A) assess the program's successes or failures
B) present the program to a small test audience
C) design the instructional content
D) conduct a needs analysis
4) James is currently identifying the specific job performance skills needed, analyzing the skills of prospective trainees, and developing knowledge and performance objectives based on the deficiencies he finds. James is working on the ________ step in the training and development process.
A) first
B) second
C) third
D) fifth
5) Which of the following characterizes training today?
A) training is increasingly technology based
B) training is more prevalent in the higher levels of an organization
C) training is developing a great reputation for getting results
D) training is being evaluated extensively
6) The process of verifying that there is a performance deficiency and determining if such deficiency should be corrected through training or through some other means is called ________.
A) needs analysis
B) task analysis
C) performance analysis
D) development planning
7) All of the following are sources of identifying training needs except
A) attitude surveys
B) assessment centers
C) management-by-objective evaluations
D) all of the above
8) Which of the following training methods is the most popular?
A) on-the-job training
B) apprenticeship