Factors Influencing Employees Resistance to Change
EBS Business School
MSc Leading Organizational Change
Essay Employees Resistance to Organizational Change
Student ID: 22030643
Submitted to: Prof. Marjo-Riita, PhD
Submission Date 26th March 2013
Table of Contents
List of Abbreviations………………………………………………….i
List of Figures……………………………………………………..….ii
1 Introduction…………………………………. ………....................1 1 Resistance to change……………………...................................…1 2.1 Human’s nature………………………………………..................1 2.2 Sociological aspects…………………………….............................2 2.3 Psychological aspects………………………………..……………2 2.4 Misunderstanding……………………………………..………….2
2 Overcoming on Resistance to Change…………………….……..3
3.5 Education and Communication………………… . ..…………...3 3.6 Participation and Involvement………. …...…………………...3 3.7 Facilitation and Support……… . ………………………………..4 3.8 Negotiation and Agreement…………...………………………….4 3.9 Manipulation and Co option…………………………..…………4 3.10 Implicit and Explicit coercion……………………… …..……….4
3 Example of PTCL(Pakistan Telecommunication Company Limited)………………………………………………………..….5
4 Conclusion…………………………………………………..…….5
References…………………………………………………..…….7
Appendix………………………………………………..…………8
List of Abbreviations S.No | Abbreviation | Explaination | 1 | VSS | Voluntary Separation Scheme | 2 | PTCL | Pakistan Telecommunication Company Limited. | 3 | UAE | United Arab Emirates |
List of Figures
Appendix 1: Responses to Change…………………………………………………………… 8
1 Introduction
Organizational change is a response to stimulants of changing and dynamic environment, Technological innovations, Business growth or changes in laws and policies. In order to sustain competitive advantage of business and grab new opportunities an organization is subject to adapt its activities to these changes as good as possible.
MSc Leading Organizational Change
Essay Employees Resistance to Organizational Change
Student ID: 22030643
Submitted to: Prof. Marjo-Riita, PhD
Submission Date 26th March 2013
Table of Contents
List of Abbreviations………………………………………………….i
List of Figures……………………………………………………..….ii
1 Introduction…………………………………. ………....................1 1 Resistance to change……………………...................................…1 2.1 Human’s nature………………………………………..................1 2.2 Sociological aspects…………………………….............................2 2.3 Psychological aspects………………………………..……………2 2.4 Misunderstanding……………………………………..………….2
2 Overcoming on Resistance to Change…………………….……..3
3.5 Education and Communication………………… . ..…………...3 3.6 Participation and Involvement………. …...…………………...3 3.7 Facilitation and Support……… . ………………………………..4 3.8 Negotiation and Agreement…………...………………………….4 3.9 Manipulation and Co option…………………………..…………4 3.10 Implicit and Explicit coercion……………………… …..……….4
3 Example of PTCL(Pakistan Telecommunication Company Limited)………………………………………………………..….5
4 Conclusion…………………………………………………..…….5
References…………………………………………………..…….7
Appendix………………………………………………..…………8
List of Abbreviations S.No | Abbreviation | Explaination | 1 | VSS | Voluntary Separation Scheme | 2 | PTCL | Pakistan Telecommunication Company Limited. | 3 | UAE | United Arab Emirates |
List of Figures
Appendix 1: Responses to Change…………………………………………………………… 8
1 Introduction
Organizational change is a response to stimulants of changing and dynamic environment, Technological innovations, Business growth or changes in laws and policies. In order to sustain competitive advantage of business and grab new opportunities an organization is subject to adapt its activities to these changes as good as possible.
References: Korter and Schlesinger six approaches to overcome resistance is retrieved from Dealing with resistance to change, Six change approaches by Kotter and Schlesinger, 1979 http://www.valuebasedmanagement.net/methods_kotter_change_approaches.html