HCS/504 Introduction to Graduate Studyin Health Sciences/Nursing
Term Paper
On
Tales of Woe at Concord Bookshop
By
Dorothy Princewill This paper discusses Tales of Woe at Concord Bookshop detailing two phases of organizational change. Creating Change within organization HCS/587
January 20, 2014
Introduction Concord Bookshop is a private owned business located in Boston, Massachusetts. Concord Bookshop has been the pride of the town for years. According to history, Concord Bookshop is regarded as one the best in New England. In any organization, change is inevitable. Change is a way of life both in organization, in families; the birth of a child, going to college whether is undergraduate or graduate school. Change could happen at any time. Here I am going to focus on organizational change. What then is organizational change? My definition of organizational changes is simply the changing of the way in which the business is organized. Every organization has a culture put together. Along the line, this culture may have to be revisited if the organization will grow and be successful. According to (Rampur, 2009), organizational change is a very common concept found among successful companies. Making your business survive and make profit is the goal of any organization. When this goal is not met, organization will have to find out and figure out how to make an amendment to maximize growth and profit. For example, hostile takeover could change the entire culture of any organization. The question is why did Concord Bookshop organizational change process not quit successful? Why did the workers become bitter about the process that took place? In case of Concord Bookshop, it was not a hostile takeover, but the Board led by President Morgan “Kim” Smith made a drastic decision that a new general manager will be hired. The de facto demotions triggered outrage among the employees. Also, the owners’ immovable stance was not acceptable by the employees (Mehegan, 2003).
On
Tales of Woe at Concord Bookshop
By
Dorothy Princewill This paper discusses Tales of Woe at Concord Bookshop detailing two phases of organizational change. Creating Change within organization HCS/587
January 20, 2014
Introduction Concord Bookshop is a private owned business located in Boston, Massachusetts. Concord Bookshop has been the pride of the town for years. According to history, Concord Bookshop is regarded as one the best in New England. In any organization, change is inevitable. Change is a way of life both in organization, in families; the birth of a child, going to college whether is undergraduate or graduate school. Change could happen at any time. Here I am going to focus on organizational change. What then is organizational change? My definition of organizational changes is simply the changing of the way in which the business is organized. Every organization has a culture put together. Along the line, this culture may have to be revisited if the organization will grow and be successful. According to (Rampur, 2009), organizational change is a very common concept found among successful companies. Making your business survive and make profit is the goal of any organization. When this goal is not met, organization will have to find out and figure out how to make an amendment to maximize growth and profit. For example, hostile takeover could change the entire culture of any organization. The question is why did Concord Bookshop organizational change process not quit successful? Why did the workers become bitter about the process that took place? In case of Concord Bookshop, it was not a hostile takeover, but the Board led by President Morgan “Kim” Smith made a drastic decision that a new general manager will be hired. The de facto demotions triggered outrage among the employees. Also, the owners’ immovable stance was not acceptable by the employees (Mehegan, 2003).
References: Mehegan, D. (2003). Tales of Woe at Concord Bookshop: Boston Globe: Bell and Howell Information and Learning Company Mind Tools. (2013). Lewin’s Change Management Model: Understanding the Three Stages of Change. Retrieved from http://www.mindtools.com/pages/artile/newPPM_94htm Rampur, S. (July 9, 2009). Organizational Change Management: Strategies for Implementing Organizational Change Spector, B. (2010). Implementing Organizational Change: Theory into Practice (2nd Ed.). Upper Saddle River, N.J: Pearson Prentice Hall Sugar, B. (2009). How to Effectively Implement Organizational Change. Retrieved from http://www.actiocoach.com /how-to-effectively-implement-organizational- change