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Cms 11-Midterm Study Guide

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Cms 11-Midterm Study Guide
CMS 11-Midterm review

Needs fulfilled
Physical - We need to communicate to survive. People who communicate get sick less often and for less time.
Practical - Communication is important in our everyday lives, from letting the hairstyilist know what you want or the doctor where it hurts.
Social - Communication helps define who we are and to have successful relationships around us.
Identity - By communication we learn who we are. Our sense of identity comes from the way we interact with other people.
Physical and mental health and communication - Communications aid people overcome traumatic episodes on life. Sick people get well sooner when exposed to communication.
Transactional nature of communication - Communication is an exchange, never a one way road.
Channel - Where the message is sent. Examples could be newspaper, email, internet, radio, tv, etc.
Feedback - Reaction to a message, it could be verbal or non-verbal.
Noise - anything that interferes with the transmission and reception of the message.
External - factors outside the receiver that make it hard for you to pay attention to another person.
Physiological - biological factors, hearing loss, illness and so on.
Psychological - cognitive factors that makes communication less effective.
Environment - Refers to physical location and experiences that affect the way you listen and talk to other people.
Qualitative interpersonal relationship
Uniqueness - Unique Vocabulary between really close relationship.
Irreplaceability - It can’t be replace by another person.
Interdependence - When happy we’re happy and the other way around.
Disclosure - Secrets that you share.
Intrinsic Rewards - Sharing time with them is enough reward, there is no gain. besides the feeling of being together.
Content vs. Relational - Content is what you say, the literal (dictionary) definition. Relational is the way is said.
Misconceptions
More communication is always better.
Being a good communicator can’t be

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