The individual rights and responsibilities of service users using the different services. I am writing an explanation of the generic rights and responsibilities of service users and service providers. Service users rights- hospital they have the right to be respected this means that they have the right to be treated the same as every one else and how they want to be treated. For example they might not want to be treated by a certain gender of doctor so they will have to respect that and
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Be able to meet the communication and language needs‚ wishes and preferences of individuals 1. Find out an individual’s communication and language needs‚ wishes and preferences. 2. Demonstrate communication methods that meet an individual’s communication needs‚ wishes and preferences. 3. Show how and when to seek advice about communication. It is always important to find out about each individual’s particular communication and language needs‚ wishes and preferences. Effective communication
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Why People Communicate: 1 To express our feelings: This is a way were service users who unable to talk can let us know how they feel. We can express our feelings in the way we move or the expression on our faces. The way we can express our feelings with the way we use expressions on our faces can let us know if the service user is the following: * Happy * Upset * If they are in pain * If they need anything * If there hungry So expressing their feelings is very important
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It is your role and responsibility to ensure that all staff promote equality‚ diversity and inclusion‚ whether dealing with service users directly or indirectly. This can be done in the following ways: Dignity and respect – respect individual’s need for privacy and dignity in the way that service is provided and the way that information is handled. Treat service users with tolerance and have a non-judgemental attitude Information and Communication – providing information in different formats
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Plan for an outing with service users List of some accidents or illness that might occur Asthma Attack – An asthma attack is a sudden worsening of asthma symptoms caused by the tightening of muscles around the airways Diabetes - Diabetes is a condition where the amount of glucose in your blood is too high because the body cannot use it properly Heart Attack - A heart attack occurs when blood flow to part of the heart is blocked‚ often by a blood clot‚ causing damage to the affected muscle. Stroke
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you have the opportunity to form supportive relationships with service users. You have to understand the impact that you have on other people and make sure that this works so that you can fulfil your role and responsibilities. it is vital that you are able to form supportive relationships with service users to build trust as well as build relationships with their families. It is also vital that you are able to develop skills you need to understand the elements that make up supportive relationships
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comply with the health and safety at work act 1974. The act is the primary piece of health and safety legislation within the UK. It is an enabling act often referred to as the umbrella act‚ which means that regulations can be introduced with-out eh need for additional primary legislation. The Health and Safety at Work Act also says that employers must‚ so far as is reasonably practicable provide • a safe place to work • a safe environment and adequate welfare facilities • safe
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Health and Social Care Units covered Unit 8: Individual Rights in Health and Social Care Learning aims covered Learning Aim A: Investigate the rights of individuals using health and social care services Learning Aim B: Examine the responsibilities of employers and employees in upholding service users’ rights in health and social care Scenario You are about to go on work experience at a training centre for young adults with learning disabilities. Some of the young adults also have mental ill
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Forgetfulness about one’s own personal history Becoming moody or withdrawn‚ especially in socially or mentally challenging situations Moderately severe cognitive decline Gaps in memory and thinking are noticeable‚ and individuals begin to need help with day-to-day activities. At this
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delivering services to the individuals in our care. We must follow the General Social Care Council’s (GSCC) Codes of Practice‚ our organisational policies and procedures and also Legislations and Acts‚ all of which set out the standards I am to follow. The GSCC regulates and controls the training and conduct of care workers and their employers and has a code of conduct which each are expected to adhere to. The care worker should * Protect the rights and promote the interests of service users and
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