1. Understand why effective communication is important in the work setting 1.1 - Identify the different reasons people communicate To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be understood‚ to share opinions‚ knowledge‚ feelings‚
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COMMUNICATION IN HEALTH AND SAFETY CARE OR CHILDRENS AND YOUNG PEOPLES SETTING LESLEY FREEMAN 1.1 Enviroment change in staff‚ wether etc To let you know if they are feeling unwell To let you know they are hungry/thirsty To engage in interaction in activities To have conversation Good communication Good communiaction between staff encourages a better working relationship within the team‚ which can reflect on the service user Information should be shared
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Information in Health and Social Care Settings 1.1 The Data Protection Act 1998 is an Act of Parliament which defines UK law on the processing of data on identifiable living people. It is the main piece of legislation that governs the protection of personal data in the UK. In practice it provides a way for individuals to control information about themselves. The Act defines eight data protection principles which are: 1. Personal data shall be processed fairly and lawfully 2. Personal data shall
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to Duty of Care in Health and Social Care or Children’s and Young People’s Settings 1. Undestand the implications of Duty of Care. 1.1 Define the term "duty of care’. Duty of care is an obligation that a person/healthcare worker acts towards others and public with watchfulness‚ attention and caution in a reasonable and civilized way. SU needs to know that his welfare‚ safety and interest are put in the centre of attention of any healthcare organisation. 1.2 Describe how duty of care affects own
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emotion through communication like how they are feeling at the time or telling them about a recent life event. People communicate about thoughts and suggestions. Communication can be used to share reassurance and to understand and to be understood. People make‚ build and sustain relationships through communication. People share knowledge and receive knowledge through communication. 2. Explain how communication affects relationships in an adult social care setting (1.1.2) Communication can build
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ASSIGNMENT 204 Introduction to duty of care in health‚ social care or children ’s and young people ’s settings Task A Dear friend I have heard that you would like to work as a care worker and need to know more about “duty of care”. I wish to help and want to try clarify the term to you as much as I can. “Duty of care” is a phrase used to describe the obligation in your role as a care worker. You owe duty of care to your patients/service users‚ your colleagues‚ your employer‚ yourself and
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why effective communication is important in adult social care setting 1.1 identify the different reasons people communicate People communicate in different ways to help social interaction. Communication is not just though words it can also be though touch‚ facial expressions and body movement as well as written electronic messages. 1.2 Explain how communication affects relationships in an adult social care setting Relationships are important within a social care setting as residents
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Health and social care guide to communication Communication is an interactive two way process of giving and receiving a message‚ such as exchanging ideas or information it can be a mixture of verbal and non-verbal and formal and informal methods. Communication is important to master to become an effective health and social care professional because you need to be able to listen to people to understand their needs because if you don’t listen to them properly wrong information can be taken also
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Higher Nationals in Health and Social Care (QCF) Unit: Communicating in Health and Social Care Organisations Unit Code Date Issued: 23rd September 2013 Student Name: Student ID Submission Date: Lecturer: Internal Verifier: Assessment criteria Outcomes Assessment requirements To achieve each outcome a learner must demonstrate the ability to: L1. Be able to explore how communication skills are used in health and social care 1.1 Apply relevant
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Communication HCS 320- Healthcare Communication Strategies Communication can be defined as a process which allows an individual to express thoughts and ideas in an attempt to create a shared understanding about a particular subject. Effective communication is about conveying messages to others clearly and unambiguously. This process normally involves a sender‚ a receiver and a message. Many elements have to blend together in order to ensure that the communication process is effective (Communication
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