"Local studies of hotel and restaurant services" Essays and Research Papers

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    Global VS Local Case study Jacob von Bulow‚ Izéna Eyquem‚ Christopher Friis-Hansen‚ Monica Hok‚ Philip Gotfredsen Table of contents Executive summary……………………………………………………………..p.3 Introduction………………………………………………………………………p.4 I. Origin of Aldi……………………………………………....…………p. 5 A. Creation of Aldi B. Life of Aldi II. Strategies and objectives……………………………..…….…..p.6-7 A. Strategies of Aldi B. Aldi challenges III. How did they grow from local to global?.............................p.8 Conclusion……………………………………………………………………

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    Marriott Hotels

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    of a large global service organization » Understand the role of employee development programs for retaining employees and improving organizational productivity » Appreciate the benefits that accrue to an organization through the use of employee-friendly policies ------------------------------------------------- The Spirit to Serve Once‚ when a customer checked in at an Anaheim Marriott hotel‚ she was in a very disturbed state of mind. It was on her way to the hotel that she learnt of

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    Restaurant SWOT Analysis

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    than competitors·Customer service is high·Small overhead·Menu FlexibilityWeaknesses·Restaurant is not established and new - no market presence or reputation·Cash flow issues in early stagesOpportunities·Food conscious - healthier choices·Working with local farmers to supply organics products· Little competition in marketThreats·Operating costs·High turnover rates for employees·Changing customer demands·Perception of productTrends·Healthy‚ organic foodIntroductionA restaurant owner who fails to plan

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    Fast Food Restaurant

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    these five different forces acting on a business. In addition to rivalry among existing firms and the threat of new entrants into the market‚ there are also the forces of supplier power‚ the power of buyers‚ and the threat of substitute products or services. Michael E. Porter suggested that the intensity of competition is determined by the relative strengths of these forces. The Five Forces directly are interconnected with the effect on the company’s ability to serve its customers and to make a profit

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    Hotel Chains

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    indicate how well the company is performing to the external factors. (Hunger. D‚ 2000) The NH hotels has to deal with external factors as well‚ therefore‚ below an EFAS analysis is made: External factors | Weight | Rating | Weighted score | Comments | Opportunities | | | | | * Expansion of their activities | 0.25 | 4.5 | 1.1 | Nowadays‚ South Africa is getting more important for NH Hotels and plays a meaningful role. Mainly because of the black empowerment process to ensure sustainable

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    Radisson Hotels

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    Radisson Hotels is one of the leading‚ full-service global hotel companies with more than 420 locations in 73 countries.[1] The first Radisson Hotel was built in Minneapolis‚ Minnesota in 1909‚ and was named after the 17th century French explorer Pierre-Esprit Radisson.[2] The hotel was purchased by Curt Carlson (1914–1999) in 1962‚ and is still owned by his company‚ Carlson. In the United States The majority of Radisson-branded hotels are located in the United States. The company’s headquarters

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    Hotel Marketing Plan

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    DFW Hotel & Casino Marketing Plan August 2010 Final Draft Executive Summary DFW Hotel & Casino is a start-up resort that will offer gambling‚ restaurants‚ accommodations‚ and live entertainment to North Texas residents and out-of-state visitors. The casino market in Texas has been underserved due to prohibitive legal regulations that are now being relaxed. Presently‚ most Texas residents choosing to gamble must travel to adjoining states. Up to now‚ this has been a prosperous situation for

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    Portman Hotel

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    is the strategy of the hotel? It is appropriate? It is possible? The strategy of the Portman Hotel is to achieve a new level of service among American luxury hotels. They started with these standards when they found a spectacular niche in the hotel sector. The niche was a revolution in guest services based in Hong Kong style: “To bring Asian standards of the hospitality to the U.S” Base on his goal‚ Patrick Mene‚ vice president and managing director of the Portman Hotel‚ wrote the operating plans

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    Rosewood Hotels

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    RoseWood Hotels & Resorts RoseWood Hotels & Resorts: Branding to increase customer profitability and lifetime value. Rosewood Hotels& Resorts(Rosewood) ‚ a private hotel management company started in 1979‚ that built a global reputation with iconic luxury hotels such as The Mansion and The Carlyle‚ became well known for its ability to enhance a property’s value by creating unique‚ one-of-a-kind properties with a small ultra-luxury residential style. But amidst this‚ the brand ROSEWOOD

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    Customer Service in Travel and Tourism Hilton Hotels Case Study [pic] The ‘Understanding Travel and Tourism’ case study provides useful background information about Hilton Hotels. The first three sections of this case study are based on two presentations on the theme of ‘Reach Beyond’ given to employees of Hilton Hotels UK and Ireland as part of a major staff training programme. Benefits of Good Customer Service Guests tend

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