Discipline and grievance at work Introduction Discipline and grievance procedures Organisations should set standards of performance and conduct reinforced by company rules. Problems when standards are not met or where grievances are raised by employees may often be dealt with informally but if a formal approach is needed then procedures help employers to be fair and consistent. Disciplinary procedures may be used for problems with employees’ conduct or performance although some organisations
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A grievance is a formal‚ itemized complaint to management that it has treated one or more employees unfairly or has violated the contract or collective bargaining agreement. (http://ohrm.cc.nih.gov/wepa/grievanceafge.htm) There are basically two types of grievances: Individual grievances are where a member has a complaint about pay or working arrangements. Collective problems or grievances occur when a group of members has a problem that needs to be discussed or negotiated with management. These
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Meaning of grievance Meaning of Grievance Broadly speaking grievance means any real or imaginary feeling of dissatisfaction and injustice which employees has about his employment relationship. According to Dale S. Beach. “grievance is any dissatisfaction or feeling of injustice in connection with one’s employment situation that is brought to the attention of management”. In the words of Michael J. Jucious. “a grievance is any discontent or dissatisfaction‚ whether expressed or not whether
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EMPLOYEE GRIEVANCES & DISCIPLINE [pic] In industrial context the word grievance is used in industrial context to designate claims by workers of a Trade Union concerning their individual or collective rights under an applicable collective agreement‚ individual contract of employment‚ law‚ regulations‚ work rules‚ custom or usage. Such claims involve questions relating to the interpretation or application of the rules. The term “Grievance” is used in countries to designate this type of claim
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GRIEVENCE MANAGEMENT The grievance redressal procedure is a device by which grievances are settled‚ generally to the satisfaction of the trade union or employees and the management. The effective grievance handling procedure is essential as most grievances seriously disturb the employees’ morale‚ productivity and their willingness to cooperate with the organization. Thus it is an important part of labour relations. The grievance machinery enables a management to detect any defects or flaws
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Critically explain the key skills required to prepare‚ conduct and conclude grievance and disciplinary cases effectively (40%) Discipline and grievance are often put together‚ however‚ ‘most organisations try to keep discipline and grievance apart‚ therefore to distinguish the idea that there are a number of conceptual and practical differences between discipline and grievance’ (Dundon and Rollinson‚ 2011). Discipline is defined as ‘some action taken against an individual who fails to conform
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GRIEVANCES AND COMPLAINTS A union is a distinct organization‚ an informal organization‚ separate from the formal organization and the employer. However‚ it is considered the closest of the separate organizations because its members are employees. Its interest concerns the conditions governing employment and its primary role is that representing the workers’ interest to management. The union’s role encompasses matters related to the work environment‚ collective bargaining‚ grievances‚ and other labor-management
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Road Kingston 4 Supervisory Management Course Research Project Questionnaire The objective of this Questionnaire is to determine how discipline and grievances are handled within the Collections Department of Unicomer (formerly Courts Jamaica Ltd.)‚ if the Organization deviates from general principles in solving discipline and grievances and how the Organization can improve on the current practices based on the country’s labour agreement? Instructions Please place a tick and fill in
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Ch. 7-10 Questions 1. Were all the American grievances really justified‚ or were the British actually being more reasonable than most Americans have traditionally believed? The British were actually more reasonable than most Americans have traditionally believed. For example‚ the navigation laws‚ laws that regulated trade to and from the colonies‚ would be seen as an American grievance but were not really enforced by the British government until 1763‚ which allowed people to smuggle goods‚ “But
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Describe the skills required of an event organiser. P1 Roles of a Event Organiser An event organiser can have a large amount of work to deal with when organised an event. There are verities of event which they could organise such as a wedding‚ annual party‚ religious festivals or parties‚ birthday parties‚ engagement party‚ ceremonies etc. for them to deal with the amount of work and the time is needed to make the event successful they need to have a number of skills if they wish to complete
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