top-rated free essay

School Business Administration

By csunset Dec 05, 2013 691 Words
Working With People – Reflections

Building positive working relationships with others :
This course has opened up the opportunity to communicate more with staff and students, this opened up relations between them. It has made me understand the general feeling of students and staff on how the rewards scheme is run and I have then been able to communicate this to higher authorities within the school, thus enabling a line of communication between all levels.

Building positive relationships within school requires good communication, being open to discussion, polite, conducting myself professionally and being considerate to all involved. Being a good listener. Recognising differences with others views and ideas. Always showing respect and always offering knowledge, support and guidance where possible. Good ideas should be communicated with assertiveness and good interaction within the team. Humour and motivation are beneficial in building and maintaining relationships

I have learnt it is extremely important that all lines of communication are efficient and successful in maintaining relationships with stakeholders and key to sustaining their involvement with the school. Communication and building relationships is also a vital part of the administration within my role in the school, communication must be effective and efficient in delivering information and maintaining relationships with stakeholders. Communicate effectively with contacts :

During this course I have learnt that effective communication can improve team work, resolve disputes, help everybody be happier and more efficient and effective within their role. It can also help progress your role and career within the school. It is important to learn communication on all levels whether through verbal, telephone or written communication. I need to ensure that the schools aims and objectives, all procedures, legislation, and policies are being complied with in regard to all communication and information used and in how it is shared. Communication must be effective and efficient in delivering information and maintain relationships with stakeholders.

Verbal Communication - when communicating verbally either face to face or on the phone always ensure you think before you speak and listen effectively to what you are being told as miscommunication can produce problems and listening can gain more respect and cooperation from the people you are talking to. When you are trying to communicate effectively you need to think about what you say as well as how you say it. Make sure that body language is open and accessible; maintaining eye contact with the person you are speaking to. Ensure I am always dressed professionally, presenting a good image for both myself and the school.

Written Communication - part of my administrative role involves of lot of written communication and information which is communicated via letter, email or fax, especially for meetings, where the aim is to gather, prepare, collate and distribute information from school and departmental records. Facilitating the minutes and ensuring they are recorded, stored, distributed and updated precisely, confidentially and efficiently. This information is used by many stakeholders and is imperative that it is correct, accurate, and relevant to the person requesting or receiving the information. All written communication needs to be clear, grammatically correct, precise, and professional to the school.

Acting within the limits of my authority and referring issues beyond my authority to the appropriate people :

Since initiating my Personal Development Plan with my line manager, I am more aware of my role within the school and how I can develop and expand my role for the benefit of the school. There has also been a vacancy made within the school, SIMs Manager, which due to the financial climate will not be fully replaced, it has therefore had various parts of the role distributed between myself and another member of the support staff. My job role has therefore been revised; this will need to be altered with the School Business Manager.

Within my new duties I am undertaking more procedures within SIMs and handling more data, recording, storing, maintaining, extracting and sharing with stakeholders. I understand that if I cannot deal with an issue or problem, who I need to refer this to within the school or how I can resolve the problem myself through asking the relevant person or department for help and guidance.

Cite This Document

Related Documents

  • Small Business Management

    ... March 23, 2014 MG354 Small Business Management My Strengths and Weaknesses in Running a Small Business Running a small business would be both a wonderful retirement gift and a scary post-military venture. Becoming an entrepreneur would be, for anyone, a dream come true, but jumping into the small business world without a plan,...

    Read More
  • Critically analyse why self-awareness is important in becoming an effective sport business manager

    ...Effective sport business manager Human beings are complex and diverse and therefore self-awareness is an important aspect for personal development and effectiveness (Moore 2009). When we understand ourselves in many areas, we become more self-aware (Kravitz & Schubert 2009). According to Goleman (2003), there are key areas that form the bas...

    Read More
  • business administration

    ...CU744 Evaluate and Improve Own Performance in a Business Environment 1.1 The purpose and benefits of continuously improving own performance in a business environment are to exceed limitations, achieve personal goals, impress corporate individuals, boost self motivation, satisfaction in everyday work, attain standard performance, do my j...

    Read More
  • Marketing Business Communication

    ...1.0 Introduction Communication is any behavior, verbal or nonverbal, that is perceived by another. (Dwyer 2006) business communications are purposive interchanges of ideas, opinions, information, instructions and the like, presented personally or impersonally by symbol or signal as to attain the goods of organization. (Rosenblatt, Cheatham & Wa...

    Read More
  • Business Administration & International Business

    ...BUSINESS ADMINISTRATION & INTERNATIONAL BUSINESS In the literal meaning, Business refers to an organized approach to providing customers with the goods and services they want. Business Administration has over the years taken the form of a formal field of knowledge, besides engineering medical and even closely-related Economics. In the 20th...

    Read More
  • the employability of the school of business administration who undergone ojt

    ...enrolling them in On the Job programs (OJT). This facet gives students actual experiences to be pitted in organizations, agencies or establishments that shall provide them a “feel” of the real corporate environment. It is on this line that the researchers thought of making a tangible reference on the employability of students who have ha...

    Read More
  • Business Administration


    Read More
  • Business administration Job Opportunities

    ... 6.Team Administrator Cary clearly and administration duties as a part of duties. A team ensuring smooth running of projects and office duties. 7.Mailroom Assistant Help sort and deliver mail and packages for a company. 8.Accounter Assistant Is a large corporation frequently works in a payroll and accountant pay able receivable depar...

    Read More

Discover the Best Free Essays on StudyMode

Conquer writer's block once and for all.

High Quality Essays

Our library contains thousands of carefully selected free research papers and essays.

Popular Topics

No matter the topic you're researching, chances are we have it covered.