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Tda 3.1 Communication and Professional Relationships

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Tda 3.1 Communication and Professional Relationships
TDA 3.1 – Communication and professional relationships with children, young people and adults
Effective communication is important. This means building and contributing to positive relationships. I need to demonstrate effective communication skills when dealing with everyone – children, colleagues and parents. I must consider how I deal with people and what response I will get from them. Positive relationships will aid communication. Parents and adults that come into school are more likely to respond positively and give support if communication is good.
Pupils look to adults for how to communicate properly. We must model effective communication skills. If we ask pupils to behave in a certain way i.e. – remembering our manners – and we don’t then they will find it harder to understand the boundaries of what is acceptable.
Positive and effective communication doesn’t happen by chance. It is important to think about how I relate to others and how I am viewed by others as a result. Where communication breaks down there will be misunderstandings and as a result bad feelings. Positive relationships cannot be left to chance they must be developed and it is the role of the TA to help this happen within the class. Relationships within the school are developed on a daily basis. Most of the time I do this without even knowing I am doing it. There are six things to remember:
Showing respect – be courteous, listen to different points of view. Acknowledge and respect differing opinions/ideas. Take time to remember names.
Being considerate – Take time to consider others opinions/ideas. Try to understand why someone may have acted in a certain way – i.e. pressure/stress.
Remembering issues which are personal to them – personal issues at home, a birthday etc.
Taking time to listen – listen if someone is looking for advice or help. Always show that you are interested – respond appropriately.
Being clear – particularly on the main points of a conversation, which can

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