Promote communication in health and social care settings

Topics: Communication, Nonverbal communication, Writing Pages: 4 (1295 words) Published: August 15, 2014
Promote communication in health and social care settings.
Introduction. Within this assignment I will describe the importance of communication in working with service users. To do this I will answer the following criteria. (1.1). Identify the different reasons people communicate. (1.2). Explain how communication affects relationships in work settings. (2.2). Describe the factors to consider when promoting effective communication. (3.1). Explain how people from different backgrounds may use and/or interpret communication methods in different ways. (3.2). Identify barriers to effective communication. (3.5). Explain how to access extra support or services to enable individuals to communicate effectively. (4.1). Explain the meaning of term confidentiality. (4.3). Describe the potential tension between maintaining an individual’s confidentiality and disclosing concerns.

(1.1). There are many different reasons...
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