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Promote communication in health and social care setting

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Promote communication in health and social care setting
CU1530
Promote communication in health and social care setting

Identify the different reasons why people communicate when working in a care setting communication is a key factor, you need to be able to communicate with a wide range of people such as service users, families and/or carers, other members or staff and management, you will also have to come into contact with other professional from time to time such as; doctors, nurses and social workers.
Communication is the basis of all relationships, regardless of weather the relationships are personal or professional, and regardless of the nature of the communication.
Reasons why people communicate
People communicate to build and maintain relationships - family, parenting, community
Communication is necessary for emotional intimacy.
People communicate to conduct business/commerce.
People communicate to learn/educate.
People communicate for pleasure - story telling, film, music, art, theater, etc

Explain how communication affects relationship within the work setting
Communication affects relationships in many different ways in the work setting. Relationships are important and relationships are built of trust and understanding between people makes it easier to get things done.
The benefits of effective communication in the workplace are that it is:-
A happier, less-frustrating workplace experience.
Frees up employees to focus on other more productive activities.
An increase in satisfaction from workplace activities and workplace relationships.
An increase in productivity can lead to an increase in pay, promotion, and prestige
The key relationships are with the people that I support. The skills that I have learned as a care assistant will help me to build relationships and this will be important to ensure that the right outcomes are met, for example somebody may have identified that they would require support in their lives and they need to sure that the people they are working with are

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