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Unit 324 – HSC 3029
1.1
It is important that individual’s communication needs are met so they can feel comfortable to communicate the needs and wishes. Also its so that when you have to explain something to them you know the best way to tell them so they understand.
1.2
It is important that you do not impact a service user in any way, when communicating in front of service users with other members of staff you must make sure that you do not say anything that may be private and confidential in front of them. Also you must be careful on what language you use as they may begin to repeat what you have said.
1.5
There is a wide range of communication methods and aids that can help an individual to communicate. If they have lost their sight or hearing then you can get hearing aids or they can be taught sign language. If a service user has lost their sight then you can get walking sticks and guide dogs. Also if a service user does not speak English then you can get interpreters.
1.6
If a service user feels as though they are not being listened to then they may become quiet and stop communicating because they does feel they are being listened to. Also they may shut themselves away from others and become distant. They may also become challenging, as they may not know any other way of being listened to.
2.3
When accessing information and support about specific communication needs you can get in contact with speech and language therapist’s who will come in and help improve or find out different ways in which you can communicate with an individuals, they can also suggest ways to communicate with them better. If you feel that there is a problem with the way a service user use to communicate may they cant hear you as well as they could before or their speech is becoming slurred then you must make sure you inform you manager and all medical professionals to arrange the correct appointments.
5.1
There are many different services relating to communication
1.1
It is important that individual’s communication needs are met so they can feel comfortable to communicate the needs and wishes. Also its so that when you have to explain something to them you know the best way to tell them so they understand.
1.2
It is important that you do not impact a service user in any way, when communicating in front of service users with other members of staff you must make sure that you do not say anything that may be private and confidential in front of them. Also you must be careful on what language you use as they may begin to repeat what you have said.
1.5
There is a wide range of communication methods and aids that can help an individual to communicate. If they have lost their sight or hearing then you can get hearing aids or they can be taught sign language. If a service user has lost their sight then you can get walking sticks and guide dogs. Also if a service user does not speak English then you can get interpreters.
1.6
If a service user feels as though they are not being listened to then they may become quiet and stop communicating because they does feel they are being listened to. Also they may shut themselves away from others and become distant. They may also become challenging, as they may not know any other way of being listened to.
2.3
When accessing information and support about specific communication needs you can get in contact with speech and language therapist’s who will come in and help improve or find out different ways in which you can communicate with an individuals, they can also suggest ways to communicate with them better. If you feel that there is a problem with the way a service user use to communicate may they cant hear you as well as they could before or their speech is becoming slurred then you must make sure you inform you manager and all medical professionals to arrange the correct appointments.
5.1
There are many different services relating to communication