Doctor Ross

To become a better manager, what is one of the first things one should do? A.
Improve one's communication skills B.
Seek knowledge of oneself C.
Manage one's time better D.
Empower one's employees
B

Matching skills means that managers are able to: A.
Match their competencies to the organisation

B.
Match verbal and non-verbal behaviour

C.
Effectively match the attributes of the situation with the people involved

D.
Develop core self-evaluations to match the organisation
C

Best performing managers excel in: A.
Lacking self-awareness

B.
Being good at emotional management

C.
Being inflexible

D.
Demonstrating poor people skills

B

In the research paper titled "bad apples, bad cases, bad barrels" the results suggest that which of the following is correlated to unethical behaviour? A.
Individual characteristics such as machiavellianism B.
Moral issue characteristics such as social consensus C.
Organisational environment characteristics such as ethics code enforcement D.
All of the above
D

If you believe a government policy would benefit those that are less advantaged than yourself, what view of ethics is this? A.
Golden rule test B.
Equal treatment test C.
Cost-benefit test D.
Personal gain test
B

The key factors influencing ethical managerial behaviour are:

A.
Personal values, ethical decisions and making the right choice

B.
Front page test, golden rules test and the cost-benefit test C.
Value, courage and dignity D.
The manager as a person, employee organisation and external environment

D

Employees at Turner, Inc. are engaged in a debate over the merits of an individual vs. a team-based compensation program. Based on Trompenaars' dimensions of national culture, which cultural dimension does this debate most closely relate to? A.
Universalism vs. particularism B.
Affective vs. neutral C.