Care at Hom
Unit 4222-301 Promote communication in health, social care or children’s and young people’s settings (SHC 31)
Level: Credit value: UAN:
3 3 J/601/1434
Unit aim This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. The unit introduces the central importance of communication in such settings, and ways to overcome barriers to meet individual needs and preferences in communication. Learning outcomes There are four learning outcomes to this unit. The learner will: 1. Be able to understand why effective communication is important in the work setting 2. Be able to meet the communication and language needs, wishes and preferences of individuals 3. Be able to overcome barriers to communication 4. Be able to apply principles and practices relating to confidentiality Guided learning hours It is recommended that 10 hours should be allocated for this unit, although patterns of delivery are likely to vary. Details of the relationship between the unit and relevant national standards This unit is linked to CCLD 301, GCU 1, GEN 22 and HSC 31 Themes recur as knowledge requirements and core values throughout HSC NOS. Support of the unit by a sector or other appropriate body This unit is endorsed by Skills for Care and Development. Assessment Assessment of this unit must adhere to the requirements of Skills for Care and Development/Skills for Health assessment strategy
Level 3 Diploma in Health and Social Care (Adults) for Wales and Northern Ireland (4222-32)
25
Unit 4222-301 Promote communication in health, social care or children’s and young people’s settings (SHC 31) Assessment Criteria
Outcome 1
The learner can: 1. identify the different reasons people communicate 2. explain how communication affects relationships in the work setting.
Be able to understand why effective communication is important in the work setting
Outcome 2
The learner can: 1. demonstrate how to
Level: Credit value: UAN:
3 3 J/601/1434
Unit aim This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. The unit introduces the central importance of communication in such settings, and ways to overcome barriers to meet individual needs and preferences in communication. Learning outcomes There are four learning outcomes to this unit. The learner will: 1. Be able to understand why effective communication is important in the work setting 2. Be able to meet the communication and language needs, wishes and preferences of individuals 3. Be able to overcome barriers to communication 4. Be able to apply principles and practices relating to confidentiality Guided learning hours It is recommended that 10 hours should be allocated for this unit, although patterns of delivery are likely to vary. Details of the relationship between the unit and relevant national standards This unit is linked to CCLD 301, GCU 1, GEN 22 and HSC 31 Themes recur as knowledge requirements and core values throughout HSC NOS. Support of the unit by a sector or other appropriate body This unit is endorsed by Skills for Care and Development. Assessment Assessment of this unit must adhere to the requirements of Skills for Care and Development/Skills for Health assessment strategy
Level 3 Diploma in Health and Social Care (Adults) for Wales and Northern Ireland (4222-32)
25
Unit 4222-301 Promote communication in health, social care or children’s and young people’s settings (SHC 31) Assessment Criteria
Outcome 1
The learner can: 1. identify the different reasons people communicate 2. explain how communication affects relationships in the work setting.
Be able to understand why effective communication is important in the work setting
Outcome 2
The learner can: 1. demonstrate how to