Case #1 Pushing Paper Can Be Fun 1. Organizational and Personal Outcomes - What performance problems is the captain trying to address? Behavior- Officers not doing paperwork‚ or when done‚ is incomplete. Result – Cases being lost‚ due to poor reporting. The officers lack motivation and perceive filling out reports as boring. 2. Goal Statement - What would be a desirable outcome? A desirable outcome would be that officers perceive their jobs to include paperwork‚ and that they understand
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ways. Use the MARS model of individual behavior and performance to diagnose the possible cause of the unacceptable behavior How can the Police Captain ensure that all his officers fulfill their other work obligations? To answer this question‚ we must examine the MARS model of the individual performance. The MARS model identifies four interrelated elements that have an effect on employee performance: Motivation‚ Ability‚ Role Perception and Situational Factors. The MARS model demonstrates that
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Note: Solve any 4 Cases CASE: I Pushing Paper Can Be Fun A large city government was putting on a number of seminars for managers of various departments throughout the city. At one of these sessions the topic discussed was motivation—how to motivate public servants to do a good job. The plight of a police captain became the central focus of the discussion: I’ve got a real problem with my officers. They come on the force as young‚ inexperienced rookies‚ and we send them out on the
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lack motivation and perceive filling out reports as boring. B) MARS Model: How can the Police Captain ensure that all his officers fulfill their other work obligations? To answer this question‚ we must examine the MARS model of the individual performance. The MARS model identifies four interrelated elements that have an effect on employee performance: Motivation‚ Ability‚ Role Perception and Situational Factors. The MARS model demonstrates that these four factors have a combined effect on individual
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Case Study of PUSHING PAPER CAN BE FUN Submitted to: Mr. Edward Lacson Submitted by: Macapoling‚ Noralyn K. Zapanta‚ Diana Krissel Soriano‚ Jesica Pamintuan‚ Juvy Manipon‚ Myka Marie I. View Point According to the police captain if the public servants is adequate‚ most are more likely to get promoted just by staying on the force a certain number of years than for some specific outstanding act. II. Significant Case Facts * The problem occurs when they get back
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report is suspect. Poor reporting probably causes us to lose more cases than any other factor. I just don’t know how to motivate them to do a better job. We’re in a budget crunch‚ and I have absolutely no financial rewards at my disposal. In fact‚ we’ll probably have to lay some people off in the near future. It’s hard for me to make the job interesting and challenging because it isn’t- it’s boring‚ routine paperwork‚ and there isn’t much you can do about it. Finally‚ I can’t say to them that
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Case Study: 1 Pushing Paper Can be Fun. Question: What Performance problems is the captain trying to correct. Ans: 1 Poor Reporting Performance among the employees. Question: Use the MARS model of individual behavior and performance to diagnose the possible causes of the unacceptable behavior. Ans: 2 Possible causes for the unacceptable behavior is as follows: MARS Model: There are four main factors that directly influence an employee’s voluntary behavior and resulting performance. Employee
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at all good at doing paper work‚ they find it boring and hate it. They are much interested to stay out on the streets either in cars or on a beat instead of doing paper work while sitting in the office. They frequently put off the job or do it inadequately which results in unclear and ambiguous reports which cause the police department to lose court cases. Another problem is that the captain is finding it difficult to figure out the possible ways to motivate them to do the paper work effectively and
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the reason of gallbladder‚ or cholelithiasis. There are many other cause of acute cholecystitis such as ischemia‚ allergic reactions infections with protozoa‚ and poisoning. When the gallbladder becomes distended‚ blood flow and lymphatic drainage are compromised in which it can lead to mucosal ischemia and necrosis. The mechanism as to how cholecystitis takes place is said to be uncertain‚ many theories exist. Injury may be the cause of retained concentrated bile which is a very unpleasant substance
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explain MARS model of individual behavior? the sales office of a large industrial wholesale company has an problem that salesperson are arriving late at the office each morning. Some sales reps go directly to visit clients rather than showing up at the office as required by company policy. Others arrive several minutes after their appointed start time. The vice president doesn’t want to introduce time clocks but this may be necessary if the lateness problem isn’t corrected.. how to diagnose the possible
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